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CRI Lab Quality Advisor

Building Effective Educational Outreach
September 21, 2016 2:57 PM by Irwin Rothenberg
In a medical office setting, the general office staff is often part of the de facto laboratory operation due to their responsibilities related to initially seeing and communicating with patients. This includes the intake and update of patient information, Read More...
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Millennials Redefine Quality
August 31, 2016 4:23 PM by Irwin Rothenberg
The impact of Millennials’ interpretations and expectations of quality service from the healthcare profession in general—and laboratories in particular—continues to grow with each passing year. Now the largest generation demographically, Millennials are Read More...
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Value-Based Mobile Technology
June 22, 2016 2:21 PM by Irwin Rothenberg
Two powerful forces have converged to change the practice of laboratory medicine in ways never imagined a generation ago. These twin forces are the movement to value-based healthcare from the fee-for-service model and the rapid development of mobile technology, Read More...
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Has Your Customer Service Kept Up?
April 11, 2016 1:06 PM by Irwin Rothenberg
When we discuss all the changes that laboratories have to deal with—from technical and regulatory to evolving views of healthcare delivery and service expectations—we must include how these affect customer service. Customer service is involved in every Read More...
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Laboratories Lead the Fight Against Zika
March 18, 2016 10:49 AM by Irwin Rothenberg
We are rapidly approaching Medical Laboratory Professionals Week, ( MLPW ), the annual celebration of the medical laboratory profession, and those who play such a vital role in the delivery of quality healthcare. It has been celebrated annually since Read More...
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Controlling Specimen Identification Errors: A Quiz
October 26, 2015 10:55 AM by Irwin Rothenberg
It is a well-known fact by now that most laboratory errors occur in the pre- and post-analytic phases of testing and that these errors can have a significant impact on patient care. Often, these activities do not occur within the physical confines of Read More...
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Adding New Staff to an Old Team
October 6, 2015 8:00 AM by Irwin Rothenberg
Sometimes, you have the good fortune to find qualified staff within a short time to replace those who have left, minimizing the disruption to your daily routine. More often than not, it takes a while to find the “right” person for your lab. In the meantime, Read More...
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Waived Testing: The Last Mountain
January 20, 2014 11:08 AM by Irwin Rothenberg
Have you noticed how much more attention waived testing is getting these days? We know that CLIA has defined waived tests as laboratory procedures which employ methodologies that are so simple and accurate as to render the likelihood of erroneous results Read More...
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