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CRI Lab Quality Advisor

Mobile Technology in Critical Value Reporting
October 17, 2016 11:14 AM by Irwin Rothenberg
One of the key areas of laboratory-to-physician communication is the reporting of critical values. Since regulators and accreditation organizations define critical values as abnormal test results that are potentially life-threatening and require a rapid Read More...
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Building Effective Educational Outreach
September 21, 2016 2:57 PM by Irwin Rothenberg
In a medical office setting, the general office staff is often part of the de facto laboratory operation due to their responsibilities related to initially seeing and communicating with patients. This includes the intake and update of patient information, Read More...
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Millennials Redefine Quality
August 31, 2016 4:23 PM by Irwin Rothenberg
The impact of Millennials’ interpretations and expectations of quality service from the healthcare profession in general—and laboratories in particular—continues to grow with each passing year. Now the largest generation demographically, Millennials are Read More...
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RFID: No More Hide and Seek
July 14, 2016 6:56 PM by Irwin Rothenberg
Radio Frequency Identification (RFID) is a wireless, non-contact use of radio-frequency electromagnetic fields that transfer data for the purposes of automatically identifying and tracking tags containing electronically stored information attached to Read More...
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Value-Based Mobile Technology
June 22, 2016 2:21 PM by Irwin Rothenberg
Two powerful forces have converged to change the practice of laboratory medicine in ways never imagined a generation ago. These twin forces are the movement to value-based healthcare from the fee-for-service model and the rapid development of mobile technology, Read More...
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Has Your Customer Service Kept Up?
April 11, 2016 1:06 PM by Irwin Rothenberg
When we discuss all the changes that laboratories have to deal with—from technical and regulatory to evolving views of healthcare delivery and service expectations—we must include how these affect customer service. Customer service is involved in every Read More...
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Do You Speak IT? (Part 2)
January 11, 2016 11:35 AM by Irwin Rothenberg
Today, we continue with our discussion of commonly misused terms in healthcare information technology (IT). The recent and rapid development of this technology, as well as the evolving applications of these same terms, opens up the possibility of misinterpreted Read More...
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Do You Speak IT? (Part 1)
December 21, 2015 10:44 AM by Irwin Rothenberg
I recently read an interesting article 1 in Health IT and CIO Review that discussed commonly misused IT terms in the healthcare profession. The fact that these terms are misused so frequently is not solely due to misunderstanding or unfamiliarity; it Read More...
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