Welcome to Health Care POV | sign in | join
MT Connections

Sleepless Over Speech Rec

Published September 28, 2009 2:08 PM by Judy Lichtenberger, CMT, AHDI-F
 

Let me warn you - I did not get much sleep last night! Or for a few nights. Or maybe it has been a few weeks. Hard to tell in my sleep-deprived brain.  I do know that I am edgy and a bit stressed. Sometimes that is a good thing as it gives me lots of energy and keeps me vigilant that I am paying the right amount of attention to those things that are important and looking the other way at the very-annoying-but-not-so-important things. However, my mood meter was further riled this morning when I happened to pick up a professional magazine and on page 3 read the following advertisement: "My goal is to save a million dollars in transcription costs." 

Why does this bother me? Isn't saving a million dollars a good thing in these difficult economic times? Of course it is and I understand the appeal of that to the facility wanting, or probably needing, to save money. Speech recognition in some way, shape, or form is likely a necessity for many healthcare organizations needing to save costs. As I read those headlines I was not wishing it would just go away, finding fault with the technology, or even frustrated with the advertising (all of which I have felt at various times in the past). What saddened me this morning was the reality of the number of American citizens who will lose their job because of this because that sizeable savings with this technology translates into a loss for many medical transcriptionists, healthcare documentation specialists, editors, etc. 

Maybe with more sleep this will not bother me so much. But I hope not. People are what's written between the lines. 

4 comments

Dear Judy,

The medical transcription field may be affected down the way by voice recognition but not in the near future.(My opinion)

Try not to fret!

Professor Woodrich

Nancy Woodrich September 29, 2009 7:19 PM

Judy -- as you know, speech recognition is not exact, even at its best, and accuracy is critical to usefulness in many arenas (like medical).  I run a relatively new speech recognition co with a very advanced, more accurate technology, and we see transcription growing...  New uses, freed up by the lower cost we can make possible, with a mostly-automated approach.  There is SO MUCH useful content out there that needs transcription, and humans are required in many cases for the final edits.  Although longer term this business will become fully automated (and transcribers need to be realistic and prepared), in the short term business will grow.

Peter Marshall, MeMeMe - CEO September 29, 2009 8:08 AM
Fairfax VA

Lisa, there are no right answers to your questions and concerns.  We all need to stay informed on these issues as change continues.  I wish I had a crystal ball to see where this industry is headed!  

Judy September 29, 2009 7:05 AM

I'm not quite losing sleeping over this yet but am very concerned and wonder just how much longer I will have my transcription accounts.  Should I bail out now and look for something completely different?  Should I ride it out as long as it will last?  I also have great concern over the medical records and the errors and inconsistencies with speech recognition and even point-and-click systems.  I have seen some records produced this way and most are very, very poor.

Lisa, Medical Transcription - Medical Transcriptionist September 28, 2009 9:08 PM
Riverside CA

leave a comment



To prevent comment spam, please type the code you see below into the code field before submitting your comment. If you cannot read the numbers in the image, reload the page to generate a new one.

Captcha
Enter the security code below: