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CIO Unplugged

CIO reDefined: CIO 2.0 Chief Innovation Officer

Published January 27, 2009 6:25 PM by Edward Marx
The views and opinions expressed in this blog are mine personally, and are not necessarily representative of Texas Health Resources (THR) or its subsidiaries.

The roles of a CIO are as varied as the companies and sectors they serve. Even within these roles are multiple combinations and permutations that are expressed according to circumstance. The moniker "CIO" itself is not limited to "Chief Information Officer." No, to be effective in our calling we must stretch the traditional definition beyond this commonly accepted interpretation. This post continues a series on how the "CIO 2.0" will push the boundaries of conventional thinking surrounding the role. We continue with the "Chief Innovation Officer."

Neglecting science credits finally caught up with me my senior year of high school. I'd hoped to coast through my last year and focus on non-academic pursuits. Instead, I was stuck taking physics while friends took basket-weaving, underwater-firefighting and equivalents. Deep into the first semester, my grade sunk low enough to negate my eligibility for tennis and soccer. I became desperate. While negotiating with my teacher, he said if I came up with a unique physics project that would blow his socks off, he'd consider it extra credit worth one letter grade.

Partnered with a classmate in a similar predicament, I set out to demonstrate how human energy could be converted to electricity to power an appliance. For a couple of 17-year-olds with little experience and no formal instructions, this required some serious innovation. We found an old bike and welded it to a stand. We purchased a used car alternator, pirated a battery and "borrowed" an appliance. With some help from my classmate's dad, our prototype worked. We impressed our teacher enough to raise our grade and keep us in good standing with parents, coaches and our future universities.

Innovation is not reserved for youth. On the contrary, it is the price of admission for the CIO 2.0. We must have the talent to innovate, or at the very least, the vision for innovation. If we are unable to innovate, we must gather others around us who have this core talent, and then give them the freedom required for success.

I previously described an innovation that came about via a Glorious Mashup. We codenamed the innovation "CareTube" and trusted it would revolutionize training, especially for time- and pride-sensitive clinicians. It would also enhance our already high CPOE adoption rates. More recently, we worked with Microsoft and Infusion to create a new model for enhanced physician and patient communication. At a Gartner conference, our model was voted the most innovative application of technology. (For more detail, see ADVANCE's January 2009 print edition, page 30.)

For IT to become strategic and make a difference, IT leaders must innovate constantly. Remain decidedly against the status quo. Always ask, "How can this be leveraged or improved?" "What new use can be created out of...?" "What if...?" Change scenery regularly. Play games like Cranium or build with Rokenbok, anything that stimulates you to piece the world together differently. Read insatiably then set aside time to think, giving absorbed knowledge time to sift and settle. Understand when is the right time for the right innovation.

Are you innovating? If yes, model for others and replicate yourself. If no, then begin to or find and release those who are.

5 comments

Before revealing the secret, let me establish credibility. I first implemented electronic health records

August 26, 2009 12:09 PM

So very well articulated. You nailed the issue. "Out of the box" thinkers strongly recommended and needed to solve U.S. health care crisis ... please.

Ginny Dillon, Health Care - Senior Account Executive, Amedisys February 1, 2009 5:05 PM
Dallas TX

Thanks for the article, Ed. Isn't being human grand? We have tools, big brains, opposable thumbs, and we can get things done by utilizing existing technologies - the mashup! What a glorious thing indeed.

On another note, you reminded me of an article in the HBR about how to groom and promote innovators (worth a read):

http://hbr.harvardbusiness.org/2008/12/finding-and-grooming-breakthrough-innovators/ar/1

Alesha Adamson, Director, Open Source Solutions January 29, 2009 2:24 PM
San Antonio TX

Ed:%0d%0a%0d%0aGreat posting.  Your dilemma in High School reminds me of what many CIOs/HC Organizations are facing in today's economic environment - sink or swim.  It's about taking the resources you have in available (or can "borrow") and working collaboratively with like minded individuals to deliver a product which demonstrates creativity and ability to produce remarkable results, even in trying times.  It's then you demonstrate your talents and tenacity!

Laura Kreofsky January 28, 2009 7:42 PM

What a great article.  Thanks for sharing this, Edward.

Mark Arnold January 28, 2009 12:06 PM
Fort Worth TX

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