Leadership Models
The following is a guest blog from Anthony Cirillo:
Recent Harvard articles have been consistent in their insistence that a different mode of leadership will be required in all businesses going forward. Business as usual got us into the predicament we are in so we can't simply go back to it when the economy recovers. New leadership will be about facilitating, collaborating and empowering. I write a lot about person-centered care. When readers write back, they pin a lot of the stagnation in implementing person-centered care on leadership. People change because they want to change. Leadership has to create that context. Albert Einstein said "No problem can be solved from the same level of consciousness that created it." With that in mind, here are some leadership qualities I believe are necessary to overcome the present stagnation.
Leaders must be committed to:
1. Creating exceptional experiences for everyone - staff, patients, residents, caregivers and family members.
2. Fostering a collaborative leadership style focused on empowering and energizing employees and adopting and acting on ideas that flow from bottom upwards.
3. Being an innovative thought leader, continuously exploring, experimenting, learning and sharing not afraid to have a point of view and take a stand on it.
4. Evolving into a change agent for Person Centered Care by walking the talk.
5. Educating the public about aging issues by sharing stories that in turn enhance their brand and contributes to operational success.
Is this you? Who do you know who exemplifies these qualities, and what has been your experience with them? Are you in? If so let's talk!
Anthony Cirillo, FACHE, ABC is a healthcare consultant, senior advocate and blogger for Wellsphere in the area of aging and senior health. He consults with long-term care facilities and is available for management retreats and association keynotes. He is the author of "Who Moved My Dentures? His company, Fast Forward Consulting empowers organizations to change the healthcare experience and leverage it in their marketing. To read more, go to http://community.advanceweb.com/blogs/ltc_1/archive/2009/09/04/guest-blog-new-leadership-methods-needed-if-person-centered-care-to-blossom.aspx and http://community.advanceweb.com/blogs/ltc_1/archive/2009/08/05/guest-blog-putting-person-centered-care-in-perspective.aspx.