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Part 8: Developing New Services
July 8, 2008 1:43 PM by Carol Kleinman

One of the important ways we evaluate ideas for new products or services is through a market and SWOT analysis, something you did last term in your portfolio assignment. Someone suggests something they think would be a great new product or service and Read More...

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Part 5: Creative Accounting
May 13, 2008 12:23 PM by Carol Kleinman

I thought I would confess one of the strategies I employ in dealing with difficult-to-acquire capital items, something I call "creative accounting." As all of my experience has been in behavioral health operations, it was always been clear to me that Read More...

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Part 3: Fiscal reality and length of stay
April 18, 2008 12:07 PM by Carol Kleinman

As I reflect upon the massive changes in health care in the last couple of decades, one of the most profound relates to our focus on length of stay and the ever-present need to reduce hospitals stays until they are so short I wonder sometimes how patients Read More...

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A Primer on Finance
March 20, 2008 1:22 PM by Carol Kleinman

Nursing leadership skills have changed dramatically in a health care environment so different from years past. Nursing management skills are required at all levels…even at the bedside…as nurses have become coordinators of care. Financial issues have come Read More...

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Noncompliance
March 7, 2008 3:09 PM by Carol Kleinman

Few situations challenge and frustrate us as the need to deal with residents who are noncompliant with treatment protocols. In a world in which health care dollars are increasingly scarce, we must carefully allocate the resources we have to those who Read More...

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High Quality, Low Costs
November 28, 2007 10:20 AM by Carol Kleinman

Long-term care organizations must continue to achieve high quality patient care and positive patient outcomes without increasing costs. One consequence of this reality is the development of care delivery models using "nursing substitutes" or unlicensed Read More...

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Nurse Leaders
November 12, 2007 3:29 PM by Carol Kleinman

An organization is only as strong as its leadership and in long-term care facilities all registered nurses are leaders. Some are directors or assistant directors of nursing, others are nurse managers and supervisors, some lead a team providing daily care Read More...

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