Dementia Care Coaching : August 2008

Taking Time to Listen and to Learn August 18, 2008 11:55 AM by Kelly Papa: Fiona was a wonderful young CNA I once had the privilege of teaching and working with. I first met Fiona in a CNA certification course I was teaching. She was then hired by the facility I where I worked. Fiona had a soft way about her, coworkers and residents Read More...
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Symbolic Interactionism: Re-examining the environment August 12, 2008 1:18 PM by Kelly Papa: The first time I heard of "symbolic interactionism" was when I was writing my master's thesis. My advisor, Dr. Hartnett, asked me to study how elders react to the meaning of the various symbols in a nursing home. My thesis research was a grounded theory Read More...
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Where Everybody Knows Your Name August 4, 2008 3:53 PM by Kelly Papa: "She calls me Honey, because she doesn't know my name." ( No one likes to be patronized.) During an inservice on resident rights, Mary, a CNA, shared an experience that made her reflect on how she spoke to residents. It has always been very important Read More...
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