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Monday Morning Manager

Is Your Department a Magnet for Excellence?
November 14, 2008 10:05 AM by Douglas Laher
With pressed uniforms and name badges clearly displayed, hospital nurses await their arrival. After years of preparation, endless hours of blood, sweat and tears, and a submitted document thousands of pages in length, the day has finally come. The Magnet Read More...
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Think You’re Having a Bad Day… Try Mine on for Size
November 5, 2008 2:53 PM by Douglas Laher
The stars were in line for me to have a bad day. Getting the kids off to school first thing in the morning is always a challenge - if it's not one thing, it's another. Yesterday, the issue was not having the right sweater to wear... as if it really matters Read More...
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You Make the Call: Take 2
October 7, 2008 10:41 AM by Douglas Laher
In a recent posting, You Make the Call , I detailed a unique situation I found myself in not more than 2 weeks ago. After spending several months searching for a night shift supervisor, one excellent candidate unexpectedly fell into my lap. She had prior Read More...
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Run It Like You Own It
August 18, 2008 1:06 PM by Douglas Laher
One of the biggest challenges of my career as a manager has been to engage the employees in the shared decision-making process. This invaluable asset empowers the employee to take ownership of the department and allows them to feel as though they're part Read More...
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Staff Satisfaction: Does Your Department Measure Up?
August 8, 2008 2:10 PM by Douglas Laher
Staff satisfaction, or if you prefer the latest lexicon and lingo "employee engagement," is a metric measured by most organizations as it is believed that there is a high correlation between happy employees and improved outcomes. Some would suggest that Read More...
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You’re Hired!
July 21, 2008 9:45 AM by Douglas Laher
Perhaps you've been there before. You're a department manager in a large academic center in a metropolitan area. You have vacancy rates in excess of 10 percent, and your hospital just added a new 100-bed critical care tower that will require an additional Read More...
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The Buck Stops Here
June 20, 2008 1:19 PM by Douglas Laher
Probably one of the most difficult things to do as a manager is to make decisions. Some are quite easy while others are not. While we all would love for our decisions to be celebrated with excitement and fanfare, the simple truth is that rarely does it Read More...
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What Does the AARC Do for You?
May 19, 2008 10:20 AM by Douglas Laher
Rhetorical or not, I often hear respiratory therapists ask the question... "Why aren't we treated with the same level of respect that disciplines such as nursing or pharmacy are?" Unfortunately, the answer is like the elephant in the room that no one Read More...
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Become a Sultan of SWOT
April 21, 2008 10:05 AM by Douglas Laher
One thing my MBA education taught me regarding the success and failure of an organization was the importance of a thorough S.W.O.T. analysis. In simple terms, a S.W.O.T. analysis is nothing more than a 360° evaluation of an organization that scrutinizes Read More...
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The Kalahari: Friend or Foe?
March 25, 2008 9:12 AM by Douglas Laher
The Kalahari Desert in Africa is one of the hottest places on earth. The conditions are so unbearable, only the fittest can survive. Without water, dehydration takes place within hours... not days. Poisonous scorpions and rattlesnakes lie in wait... their Read More...
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Making the Grade
March 20, 2008 10:03 AM by Douglas Laher
It's that time of year again at our hospital. Performance appraisals are due. For some, it's looked at as an opportunity for constructive feedback that will allow them to improve their performance. For others, it's merely a right of passage in order to Read More...
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Far From Perfect
March 17, 2008 11:53 AM by Douglas Laher
I'm not the perfect manager. There... I've said it. While there will most certainly be a collective celebration in agreement with this statement from some of my staff, the reality is that it's true. I don't claim to be perfect, nor do I ever expect to Read More...
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Why Ask Why?
March 6, 2008 11:54 AM by Douglas Laher
I'm not sure that I understand, nor do I know why the NBRC recently granted a one year amnesty period for certified respiratory therapists who graduated prior to 2005 to sit for the RRT exam. While extending this period allows the NBRC to "help us meet Read More...
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When You’ve Got It, You’ve Got It
February 29, 2008 1:59 PM by Douglas Laher
I don't know that I ever bought into the notion that respiratory therapy (or anything else for that matter) was like riding a bike. "Once you learn how, you'll never forget" my dad used to say. Hence was the reason I was so apprehensive this week when Read More...
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Writing Your Own Ticket
February 26, 2008 12:34 PM by Douglas Laher
So there I was, sitting in my office trying to reassure my evening shift supervisor. After more than a month of non-stop, action-filled evenings that routinely included multiple rapid response calls, traumas, and code BLUE's, Mark had had enough. "Doug... Read More...
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