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December 2008 - Posts

Press Start: Lead an Empowered Life as a Clinical Laboratorian

My Customer Service Nightmare
December 26, 2008 8:49 AM by Glen McDaniel
Why is it many people in healthcare still think it is the one service industry in which "customers" can be treated like trash? Recently I went to the doctor for some persistent and generalized itching. I don't have allergies and mentally eliminated everything Read More...
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CPOE Misses Errors
December 18, 2008 9:05 AM by Glen McDaniel
Computerized physician order entry (CPOE) is touted as a major improvement in patient safety, primarily as a result of the Institute of Medicine's 1999 report on medical errors. As a direct result of this initiative a consortium of companies called the Read More...
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Healthcare is Not Recession Proof
December 12, 2008 9:20 AM by Glen McDaniel
One of the things we have always taken as gospel is healthcare is pretty recession proof because people will always need healthcare services. My dad used to say "people will always need to eat and will always get sick" when describing the most stable Read More...
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NELC a Huge Success
December 8, 2008 8:16 AM by Glen McDaniel
The Northeast Laboratory Conference (NELC) , held in Portland, ME Oct. 22-24, was a huge success. This regional conference is co-sponsored by laboratory groups in the New England-American Technologists (AMT), Clinical Laboratory Management Association Read More...
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