Press Start: Lead an Empowered Life as a Clinical Laboratorian : December 2008

My Customer Service Nightmare December 26, 2008 8:49 AM by Glen McDaniel: Why is it many people in healthcare still think it is the one service industry in which "customers" can be treated like trash? Recently I went to the doctor for some persistent and generalized itching. I don't have allergies and mentally eliminated everything Read More...
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CPOE Misses Errors December 18, 2008 9:05 AM by Glen McDaniel: Computerized physician order entry (CPOE) is touted as a major improvement in patient safety, primarily as a result of the Institute of Medicine's 1999 report on medical errors. As a direct result of this initiative a consortium of companies called the Read More...
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Healthcare is Not Recession Proof December 12, 2008 9:20 AM by Glen McDaniel: One of the things we have always taken as gospel is healthcare is pretty recession proof because people will always need healthcare services. My dad used to say "people will always need to eat and will always get sick" when describing the most stable Read More...
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NELC a Huge Success December 8, 2008 8:16 AM by Glen McDaniel: The Northeast Laboratory Conference (NELC) , held in Portland, ME Oct. 22-24, was a huge success. This regional conference is co-sponsored by laboratory groups in the New England-American Technologists (AMT), Clinical Laboratory Management Association Read More...
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