December 2011 - Posts

New Year Brings Brand New Opportunities
December 31, 2011 8:07 PM by Glen McDaniel

We stand on the cusp of a new year. It is natural and customary to be reflective of the year which is almost behind us and to look forward to the brand new year ahead. Many folks make resolutions, sometimes out of habit, sometimes out of a sense of obligation. Read More...

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Where is This Place Called Nirvana?
December 24, 2011 12:06 PM by Glen McDaniel

Every organization these days has mission and vision statements. We all learn them at orientation. Some companies insist we wear them on name tags or "buddy badges." Others have them plastered in elevators, hallways and in conference rooms. Everyone wants Read More...

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Raise the Bar on Your Communication Effectiveness
December 17, 2011 12:54 PM by Glen McDaniel

Communication continues to be at the forefront. A few days after writing my last blog, I had occasion to speak to a Quality Assurance Manager of a large metropolitan Atlanta hospital. She shared that her organization had launched a new initiative on improving Read More...

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Improving Communication for Better Patient Care
December 11, 2011 3:13 PM by Glen McDaniel

Communication is a key skill to everyone working in healthcare. In no other profession is it more important clearly express what you mean, since there is no room for confusion or ambiguity. Errors occur not simply from incorrect information; they also Read More...

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