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June 2012 - Posts

Press Start: Lead an Empowered Life as a Clinical Laboratorian

Is There a Doctor in the House?
June 28, 2012 9:45 PM by Glen McDaniel
Professions periodically assess themselves in terms of their status, how they are perceived, the services they offer, and the value they bring to the public. Outside of healthcare this often translates to a simple name change. For example the legal profession Read More...
A Simple Customer Service Aid
June 24, 2012 8:50 AM by Glen McDaniel
There are so many customer service buzzwords that I thought I had pretty much heard them all. One method that I had not heard of until a week or so is a device advocated by the Studer Group . Called the Five Fundamentals of Service, the method uses the Read More...
Is Your Resume Saying You are Too Old for This Job?
June 4, 2012 6:50 PM by Glen McDaniel
We all know that it is illegal to discriminate against someone in hiring based on age. But guess what? Hiring managers and human resource recruiters are human and make decisions based on a variety of factors, some consciously and some unconsciously. I Read More...


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