Press Start: Lead an Empowered Life as a Clinical Laboratorian : Practice/Business Management

What to Do With Those In Between Times

Glen McDaniel — Sat, 06 Apr 2013 22:01:00 GMT

It is April and here in the Deep South every day is a guessing game. My daffodils are just shedding their colorful blooms and I can see tender buds tentatively peeking out from the trees in the backyard. The last couple of weeks have brought thunderstorms,...(read more)

Try Mirroring to Build Rapport

Glen McDaniel — Sat, 30 Mar 2013 22:08:00 GMT

We all know the saying "birds of a feather flock together." This does not only refer to the fact that those with common interests and values tend to be friends and hang around each other. Research has shown that adopting synchronous body language (essentially...(read more)

Wanna Buy a Credential?

Glen McDaniel — Sun, 24 Mar 2013 19:16:00 GMT

Since the ASCP took over the popular and progressive NCA in 2009, I have periodically received emails from medical lab professionals not happy with the merger for various reasons. Prompted by this overwhelming response, I have previously blogged about...(read more)

How to Overcome the Experience Requirement

Glen McDaniel — Sun, 27 Jan 2013 23:31:00 GMT

New graduates especially are familiar with the frustration of looking at an ad for a dream job only to see the dreaded "experience required." In frustration, they argue, "How can I get experience if no one will give me a job, a chance to gain some experience?"...(read more)

How to Give a Good Speech

Glen McDaniel — Sat, 05 Jan 2013 21:00:00 GMT

After years of speaking to groups of all sizes, I still do not think I have it down completely. I am not nervous generally, but I still obsess while preparing and I am sometimes left wondering if I really hit my target. I had to really think hard, therefore,...(read more)

Just Ask

Glen McDaniel — Sat, 03 Nov 2012 20:50:00 GMT

About a year ago I met a very engaging and outgoing young woman. She is a successful business leader and a Harvard graduate. There is not much exceptional about this, perhaps, except she is from a rural village in Jamaica and is the first in her family...(read more)

Why Doctors Abuse Lab Tests

Glen McDaniel — Sun, 16 Sep 2012 18:37:00 GMT

One of the most frustrating issues for clinical laboratorians is that clinicians continue to misuse laboratory testing. Laboratory utilization is a hot potato because of increased concerns with cost (to the laboratory and payer), extended length of stay...(read more)

Women Are More Intelligent Than Men

Glen McDaniel — Mon, 03 Sep 2012 22:30:00 GMT

Did you know that women are more intelligent than men? OK, so the claim is a little controversial and needs some explanation. Several recent studies have claimed that women now tend to have higher intelligence quotient (IQ) than men. It seems that for...(read more)

I am Right, You are Wrong

Glen McDaniel — Tue, 28 Aug 2012 20:47:00 GMT

It's election season and every time I log on to Facebook I am inundated with messages, notifications and newsfeeds (what's the difference between those last two, by the way?) about the elections and the presidential candidates. Some postings are benign...(read more)

Conducting Better Meetings

Glen McDaniel — Sat, 14 Jul 2012 17:49:00 GMT

Right now I feel all "meeting-ed" out. These past two weeks, I have had many overly-long meetings regurgitating the same issues and not coming up with too many solutions. As someone who is receptive and has conducted many meetings in my career, I have...(read more)

Choose Independence Today

Glen McDaniel — Wed, 04 Jul 2012 16:23:00 GMT

On July 4, 1776 the United States declared independence from Britain and a vigorous new democracy was born. This year we celebrate our 236th birthday and our founding fathers are probably sputtering in wonderment, "Who knew this experiment in democracy...(read more)

Is There a Doctor in the House?

Glen McDaniel — Fri, 29 Jun 2012 01:45:00 GMT

Professions periodically assess themselves in terms of their status, how they are perceived, the services they offer, and the value they bring to the public. Outside of healthcare this often translates to a simple name change. For example the legal profession...(read more)

A Simple Customer Service Aid

Glen McDaniel — Sun, 24 Jun 2012 12:50:00 GMT

There are so many customer service buzzwords that I thought I had pretty much heard them all. One method that I had not heard of until a week or so is a device advocated by the Studer Group . Called the Five Fundamentals of Service, the method uses the...(read more)

Is Your Resume Saying You are Too Old for This Job?

Glen McDaniel — Mon, 04 Jun 2012 22:50:00 GMT

We all know that it is illegal to discriminate against someone in hiring based on age. But guess what? Hiring managers and human resource recruiters are human and make decisions based on a variety of factors, some consciously and some unconsciously. I...(read more)

Don't Just do Something, Sit There

Glen McDaniel — Sat, 05 May 2012 20:09:00 GMT

John Storm, a business innovation strategist , believes that most companies fear change. Consequently they will do things the same way repeatedly-or with just miniscule changes- even if they are not satisfied with the outcome. We all know what the common...(read more)