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Stepwise Success

Ask First, Blog Later

Published January 25, 2008 12:03 PM by Scott Warner
As a lad, warming a chair seat outside the principal's office was an opportunity to think I never took. I warmed a lot of chairs. But recently, waiting to talk to my hospital CEO about the chance to write this blog, I stopped to think.

Many blogs are cathartic (from the Greek meaning "to purge"), allowing bloggers to vent or gossip about work. But as the New York Times reports, it can be a risky practice. An institution may want employees to positively reflect values no matter the content. Even anonymous blogging doesn't protect you from an employer, if you are found out.

While the solitary nature of blogging invites candor, an offhand remark said in passing is quite different from one written. Shades of nuance are lost in black and white. There's every chance your employer will worry about something you've innocently written or that you've done it at all.

Your hospital may have a blogging policy. This makes some sense. Blogging is public by a definition never imagined. Hundreds, even thousands, of visitors may read what you've written. Hospitals, which thrive on positive hearsay, are sensitive to any broadcast message.

Above all, employers dislike being blindsided. Their fear of blogging isn't so much grounded in paranoia, but in influence of employees-for managers, doubly so. Balanced between administration and staff, a laboratory manager is expected to be an advocate for both. It's one thing for a flight attendant to write a blog. It's quite another for someone in a leadership position.

All this ran through my mind while I waited.

If you are thinking of starting a blog-work related or not-ask first. There are likely opinions about what can be said. And if you are the first to ask this question, you present an opportunity. All good leaders want to help their employees shine. Who knows, your hospital may offer to sponsor your blog.

For me, blessing was given. Maybe I didn't just warm those chair seats after all.

posted by Scott Warner
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4 comments

Libel law applies to bloggers, too.  But employers are within their rights to be concerned about opinions that reflect negatively on their business – or at all.  Great comment.

A staff member whose husband reads his employees' emails assumed I did the same.  This remarkable assumption illustrates the "Big Brother" paranoia that electronic communication creates.  Whereas social interaction is subject to the fault of memory and nuance of context, the written word is persistent.

Scott Warner February 14, 2008 5:43 AM

Changing times bring changing rules. Just about every organization has IT and "computer use" policies now, indicating that information created on the employer's computer belongs to the company not the employee. Also there is no reasonable exoectation of privacy for such information eg employers may legally read your emails or monitor your Internet activity at work.

Now that blogging has become so popular, many companies now have a Corporate Blogging Policy. Such policies generally outline rules of behavior such as not sharing proprietary information, not speaking ill of employers or fellow employees, and not using foul, offensive or socially inappropriate language for example. Almost always, there will be the expectation that you make it clear what views are yours and which ones are official organizational positions.

Of course, it is expected that your blogging activities will not interfere with your regular work. So employers are concerened with a lawsuit, public image and productivity.

Free speech rights under the First Amendment are not unlimited. It becomes trickier when an employeee chooses to blog on their own time. Even then it is perfectly legal for employers to set guidelines by which employees have to abide.

Glen McDaniel February 12, 2008 2:45 PM
Atlanta GA

Good question.  I think it depends on the setting.  A blog, in particular, is the electronic equivalent of posting a note on a bulletin board in a shopping mall – anybody can read it.  A comment or response that is part of a conversation can probably be posted as you describe.  A blog isn’t part of a conversation but hopes, perhaps, to start one.

An employer has an expectation that employees reflect the values of the organization, depending on its culture and your role.  A hospital, for instance, has to trust that employees will say good things about the care rendered, respect privacy, and so on.  Depending on what is happening in the hospital, senior management may be very sensitive to what employees are saying.

A laboratory technologist writing a pro-life blog may have a different impact than a nurse on an obstetrics ward.  Both reflect the writer’s values.  Your employer may want to know that you are sensitive to the impact you have as its representative.  I don’t think there’s any harm in asking first.

Scott Warner January 29, 2008 4:25 PM

So should one just post comments and list first name only and maybe the city without an institution? This would prevent the comments from  reflecting back on the employer. If I were to choose to do a prolife blog, I think it might violate my constitutional rights if an employer insisted that I stop.

Carol Pfeifle, Generalist - MT(ASCP), Healthcare Connections January 28, 2008 9:18 PM
Phladelphia PA

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