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Stepwise Success

The Press

Published April 18, 2008 9:49 AM by Scott Warner

I sometimes wonder why an evening newscast devotes so much time to what the weather might do and so little to all the neat stuff happening under all that weather. Then it hits me like an extra of the Times. The news is a mile-wide, inch-deep phenomenon. Journalists can't know everything, especially if understanding isn't condensable into a ten-second sound bite. The common ground of most stories, then, is human misery.

Which makes the weather a story of hope, I suppose.  Still, I often cringe:

  • "The number of MRSA cases in Maine is hard to pinpoint because hospitals are not required to report them to the state." Portland Press Herald
  • "... advocates for improved screening argue that the MRSA legislation is necessary because hospitals are moving too slowly in screening patients." The Baltimore Sun.
  • "MRSA is responsible for more deaths than AIDS in the United States." Columbia Tribune
  • "Ten patients a day killed by C. diff bug." The Telegraph
  • "The proportion of death certificates mentioning Clostridium difficile (C diff) rose by 72%." The Guardian

Hospitals, apparently, are cesspools. And if a bug in the hospital makes us sick, it must be because that bug is there and not here--not because we are sick to begin with. Hospitals struggle not only with containment but control, almost impossible in a public environment where handwashing is the biggest unknown. For microbiologists, it's old news.

But for patients, it's frightening. These stories manage to offer just enough information without perspective to scare most sane people. "Flesh-eating bacteria" says it all.

As healthcare professionals, we should be proactive with the general press to educate the public. A local column explaining what new services are offered at the hospital, a newsletter, patient brochures, and even a blog are excellent vehicles.

How do you handle the press?  Are you involved with your hospital's marketing? And if so, are you successful in informing and reassuring the public, making you a caregiver of choice?

2 comments

You bring up a good point.  It’s gratifying when people see you as a resource – if they believe you!

I’m often amazed at the credibility the media enjoys.  The best journalists can really make a story “stick,” regardless of truth.

I have two reactions when I discover a laboratory-related story that is factually inaccurate.  First, I wonder what else is wrong that I don’t know about; surely, there are countless errors in news stories every day.

Next, I wonder… should I be frightened of MRSA, C diff, and the rest of the hype?  Does familiarity breed acceptance in this case?

Scott Warner April 22, 2008 5:02 PM

If it isn't bad enough that sometimes the news and media over-hype or sensationalize certain microbial breakouts - but the fact they blatently misidentify them...

Paraphrased from the a couple news casts that I remember: ...

"The MRSA virus....."

"...good handwashing can help prevent the spread of the flu bacteria....."

Then, unfortunately, as a lab professional you have to correct the 'non-lab' people you have conversations with regarding these topics and who use these terms verbatim  from the news [and insist that they are correct because 'they heard it on the news....']

I enjoy answering people's questions about a variety of healthcare- laboratory related topics.  Sometimes it is nice to see perspective from people who are not necessarily familiar with the intimate biological details that we, as laboratorians, are.

Nick Speigler April 22, 2008 9:02 AM
Buffalo NY

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