June 2008 - Posts

Grievances
June 24, 2008 12:50 PM by Scott Warner

The word equitable , at the heart of many a grievance, may be defined as "just and fair," or free from bias or dishonesty. During a staff meeting, I once defined it as "a lack of unfairness." So, what does "unfairness" mean? Unfairness is like obscenity: Read More...

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It's All About the Nurses
June 19, 2008 11:36 AM by Scott Warner

Nurses are tough. Physically demanding, the work often requires them to work in cramped, confusing, emotional and dangerous situations. As the most visible caregivers in a hospital, they probably don't take enough credit for what goes right with patient Read More...

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Tech Support
June 12, 2008 4:27 PM by Scott Warner

You may have heard Tom and Ray Magliozzi, better known as " Click and Clack " of National Public Radio's Car Talk . Their show is irreverent, informative and just what a person with car trouble needs. It is everything good tech support should strive to Read More...

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