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August 2009 - Posts

Stepwise Success

Misfiling
August 28, 2009 6:06 AM by Scott Warner
If your lab uses a card file to track patient blood bank history, some cards are misfiled. Depending on where in the file they are placed, they may be good as gone. A blood banker won't be able to compare blood types or know that the patient has a positive Read More...
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Survey This, Survey That
August 24, 2009 6:16 AM by Scott Warner
Suddenly, they are everywhere: in letters, emails, on little cards handed out by servers, and on cash register receipts. Major retailers and restaurant chains want my opinion of their service. We want to hear what you think! In return, I get a freebie, Read More...
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Don't Hate Your Job
August 19, 2009 6:00 AM by Scott Warner
Some of you hate your job. Maybe not all of it or all the time, but some of you would quit if you could. You hate the pay, the hours, the weekends, working Christmas, being on call, having your opinions dismissed, and (most importantly) your boss. But Read More...
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Error is Just a Word
August 14, 2009 7:20 AM by Scott Warner
Error means to deviate, blunder, or make a mistake. Merriam Webster's Dictionary of Law has this marvelous definition: "an act that through ignorance, deficiency, or accident departs from or fails to achieve what should be done." No matter how we strive Read More...
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Differences
August 10, 2009 6:49 AM by Scott Warner
Our words reveal our attitudes. Take this exchange I had with an RN while walking into work: Me: "Healthcare is a great profession. We get to help people, and that's different from many other lines of work." RN: "I agree, I love that about my job. The Read More...
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Buying and Selling
August 5, 2009 6:10 AM by Scott Warner
I conduct every interview the same. I describe the job, ask a list of questions, review the applicant's resume, and then answer any questions. Most don't ask anything. If they do, chances are the answer is on our website or in the job description. There Read More...
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    Scott Warner, MLT(ASCP)
    Occupation: Laboratory Manager
    Setting: Critical Access Hospital
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