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February 2011 - Posts

Stepwise Success

The Need to Know Everything
February 28, 2011 6:03 AM by Scott Warner
“I want the truth!” says Tom Cruise in the 1992 military courtroom drama A Few Good Men , to which Jack Nicholson famously replies, “You can’t handle the truth!” That scene came to mind in a manager’s office just the other day. She said, “I don’t think Read More...
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Coping With Stress
February 23, 2011 7:05 AM by Scott Warner
Last weekend I watched Stress: Portrait of a Killer , a National Geographic special first aired on PBS in 2008. It should be recommended viewing for anyone working in hospitals. This entertaining documentary features the work of Stanford University neurobiologist Read More...
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Random vs. Systematic Errors
February 18, 2011 6:00 AM by Scott Warner
We have a tendency to think of unpredictable, one-time events as random errors, but this isn’t necessarily true. Many times, the error is systematic. A trivial case illustrates this point. We recently compared our sedimentation rate logs to results manually Read More...
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Why Are Specimens Mislabeled?
February 14, 2011 6:03 AM by Scott Warner
In 2004, Sinai Hospital in Baltimore had 499 unlabeled specimens reach the lab. A multidisciplinary team reduced these errors 50%. Children’s Hospitals and Clinics of Minnesota reduced labeling errors 75% with a zero tolerance (“Any Is Too Many” is their Read More...
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The Fabio Paradigm
February 9, 2011 6:24 AM by Scott Warner
Last season on Survivor the winner was Fabio, a charming surfer dude who seemed impossibly young to win such a large prize. He won not being a liar or schemer but for being open and honest. I remember him telling the jury, “I got here by being nice to Read More...
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Creating Your Work Schedule
February 4, 2011 6:04 AM by Scott Warner
Once, I brought my youngest boy to work for a few hours while I finished the lab work schedule. This involved reviewing time off, approving pending vacations, assigning missing shifts, moving people here and there, and double checking everything. He waited Read More...
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About this Blog


    Scott Warner, MLT(ASCP)
    Occupation: Laboratory Manager
    Setting: Critical Access Hospital
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