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November 2011 - Posts

Stepwise Success

Physician Complaints
November 30, 2011 6:15 AM by Scott Warner
We as laboratory professionals should take advantage of opportunities to educate physicians. But physicians work side by side with nurses and not laboratory technologists, so “education” often happens after a mistake or complaint. Much of this is second Read More...
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Common Functions
November 25, 2011 6:01 AM by Scott Warner
I spend a good deal of time analyzing and transforming data. Most of this work is done in Excel, because our hospital purchased Microsoft Office. But spreadsheets are all very similar in form and function. Mastering them, especially for bench-level supervisors, Read More...
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Recording Our Work
November 21, 2011 6:11 AM by Scott Warner
This week I review our competency assessment process, which has me pondering. Electronic connectivity creates an audit trail, beginning with an instrument analyzing the sample and ending with the information system accepting the results across an interface. Read More...
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Clean Out That Inbox
November 16, 2011 6:03 AM by Scott Warner
According to communications firm Radicati Group, in 2010 there were 294 billion emails sent every day (47 billion more each day than 2009), with ten percent sent by 1.9 billion or so users. Assume, then, each email user receives about 155 emails a day. Read More...
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Sample Lookback
November 11, 2011 6:01 AM by Scott Warner
Recently, one of our techs performed a sample lookback. When quality control fails, a lookback can find the point of method failure between good and bad control runs. A binary search algorithm is most efficient with a large number of samples, because Read More...
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Blood Smear Estimates
November 7, 2011 6:23 AM by Scott Warner
I shudder when I remember that, not terribly long ago, patients had appendectomies based on a manual differential. I remember a surgeon thinking aloud, “Only nine bands? We’ll hold off.” Hopefully, other variables were considered. A 100-cell differential Read More...
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Brainstorming Stupidity
November 2, 2011 6:01 AM by Scott Warner
I’ve been called stupid a few times in my career. Once, when I suggested we computerize new employee orientation, a person at the table said, “That’s stupid.” At a meeting of an implementation team I asked if we could invite employees for focus group Read More...
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About this Blog


    Scott Warner, MLT(ASCP)
    Occupation: Laboratory Manager
    Setting: Critical Access Hospital
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