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April 2012 - Posts

Stepwise Success

Looking at Charts
April 27, 2012 6:29 AM by Scott Warner
In many laboratories, outpatients arrive with requisitions in hand or assuming that the laboratory has received them in advance. Laboratory employees enter the orders in an information system and check them in real time or after the fact. But the laboratory Read More...
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Recognize and Celebrate
April 23, 2012 6:17 AM by Scott Warner
The other day a staff person said, “I’ll bet the nurses don’t like coming to the lab. This is our turf, and it’s us against them when that happens.” Most nurses love coming the lab if they are greeted with warm smiles and pleasantries. It’s ironic that Read More...
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Weekend Rotations
April 18, 2012 6:16 AM by Scott Warner
Work schedules are often created for the convenience of management. There are at least three possible scenarios: Management creates a schedule as quickly and expediently as possible with a working definition of “fairness” tempered by time and effort. Read More...
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Using Action Plans
April 13, 2012 4:12 PM by Scott Warner
Just this week I met with a salesperson who reminisced: “Dad was a ‘strategic thinker’ around the house when we were kids. When Mom asked him to do something, he would say, ‘This needs to be done first, and then that,’ and so on. He would start a job Read More...
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Is Competition Bad?
April 9, 2012 6:16 AM by Scott Warner
There’s an old joke I like in which two hikers discover a bear in the woods. The bear spots them and starts running at them full tilt. One of the hikers immediately drops his backpack, pulls out a pair of sneakers, and starts removing his boots. “What Read More...
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No Storage Under Sinks and Other Rules
April 4, 2012 6:16 AM by Scott Warner
My father, who flipped houses before it became a fad, used to say we fill whatever space we have. We went from larger to smaller to larger homes, barn to shed to garage, losing and gain stuff wherever we went. And our space always got filled somehow. Read More...
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About this Blog


    Scott Warner, MLT(ASCP)
    Occupation: Laboratory Manager
    Setting: Critical Access Hospital
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