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June 2012 - Posts

Stepwise Success

Barriers to Success
June 27, 2012 6:00 AM by Scott Warner
I’m often struck by our perceptions of success. Given two hospitals with equal resources and overlapping service areas, what makes one a success and the other close its doors? Given two lab techs with similar backgrounds and skills, what makes one a happy Read More...
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Direct Observation
June 22, 2012 6:08 AM by Scott Warner
We watch each other work all the time. But do we observe? According to CLIA, the Technical Consultant is responsible for evaluating personnel competency i.e. “direct observation of routine patient test performance, including patient preparation, if applicable, Read More...
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Email Rules
June 18, 2012 6:03 AM by Scott Warner
A common employee complaint is the time it takes to access and read email. Once a user types his or her password in twice because the Caps lock is on when it should be off, has a remote desktop connection, waits for the network profile to synchronize, Read More...
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No Response
June 13, 2012 7:30 AM by Scott Warner
According to a job satisfaction survey of over 2.2 million respondents in 2,100 organizations, lack of availability and communication with management ranks #8 on a top ten list of gripes, below low pay, expensive benefits, favoritism, and even micro-managing. Read More...
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Joint Fluid Crystals
June 8, 2012 6:27 AM by Scott Warner
New procedures can generate excitement and anxiety. Joint fluid crystal analysis is a good example. Implementation involves the following: Purchasing a new or retrofitting an older microscope with a gout kit (on the cheap this might be $1000 or less, Read More...
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Swearing At Work
June 4, 2012 6:05 AM by Scott Warner
A few years ago while at a Holiday Inn I awoke to discover it had snowed several feet. Although plows were busy, our parking lot was snowbound. As I trudged to my car parked under the rear building eaves an employee met me, a shovel perched on his shoulder. Read More...
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About this Blog


    Scott Warner, MLT(ASCP)
    Occupation: Laboratory Manager
    Setting: Critical Access Hospital
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