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March 2014 - Posts

Stepwise Success

Fix That Schedule
March 28, 2014 7:50 AM by Scott Warner
A work schedule reveals how techs work together. Techs may prefer to have weekends and holidays mapped for a year or longer, may prefer certain days off, and may have different rules for swapping and volunteering. The ends justify the means, since all Read More...
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The S Word
March 24, 2014 6:13 AM by Scott Warner
In a Roseanne episode where Darlene tries to explain to Dan a bad word in front of young D.J. D.J. says, “The B word?” “Worse,” says Darlene. “The F word?” “No,” says Darlene. “The L word?” “What’s the L word?” asks Darlene. D.J. shrugs, “I dunno. What’s Read More...
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Does Tech Support Believe You?
March 19, 2014 6:04 AM by Scott Warner
More times than I can count I’ve discovered a problem with an instrument because of an unexpected shift or trend in quality control, called tech support, and been told there isn’t a problem. Recently a hematology field service tech told our techs that Read More...
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We’re Back in Junior High
March 14, 2014 6:12 AM by Scott Warner
At a recent lab manager meeting a group of us shared pet peeves. “What bugs me,” I said, “is when someone will pop into my office and say something like, ‘So-and-so went to break with so-and-so!’” They laughed but agreed this kind of complaining is common. Read More...
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New Lots, Lots of Fun
March 10, 2014 6:04 AM by Scott Warner
Managing supplies is complex. Contracts, par levels, shipping schedules, and storage issues are unique in a hospital setting, because the laboratory is largely self-contained. Your central warehouse may distribute gloves, sharps containers, and other Read More...
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Did You Have a Mentor?
March 5, 2014 6:13 AM by Scott Warner
It’s the same story at many labs: techs who have worked in the field or worked together at the same lab for decades. These techs know each other well. They know strengths, weaknesses, habits, and body language. They know who gives favors, who is a doormat, Read More...
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About this Blog


    Scott Warner, MLT(ASCP)
    Occupation: Laboratory Manager
    Setting: Critical Access Hospital
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