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September 2016 - Posts

Stepwise Success

Charge Reconciliation
September 28, 2016 3:32 PM by Scott Warner
Here’s a reality check: if we don’t get paid, the doors don’t stay open. Sure, that’s the problem of the billing office, collection agencies, and insurance companies. Bench techs don’t need to worry about that stuff. Right? Depends on who you ask, I guess. Read More...
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Is Lab Morale Plummeting?
September 9, 2016 6:06 AM by Scott Warner
Low morale, to paraphrase Justice Stewart, can be hard to define but we all know it when we see it. But unhappy employees, obvious or not, who are overstressed and overworked can cause a lot of problems: increased absenteeism, short tempers, poor customer Read More...
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    Scott Warner, MLT(ASCP)
    Occupation: Laboratory Manager
    Setting: Critical Access Hospital
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