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October 2016 - Posts

Stepwise Success

Confirmation Bias
October 21, 2016 3:19 PM by Scott Warner
A catch-all for errors is to blame them on “human error.” Human error is seen as inevitable, unpredictable, and common to us all. We forget, get distracted, make judgment errors, draw false conclusions, overlook the obvious, and make other mistakes. It’s Read More...
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The Power of Listening
October 10, 2016 3:43 PM by Scott Warner
Most people are aware of the difference between hearing and listening. And as we know, most of the time we pretend to listen while we’re thinking of the next thing we’re going to say. Listening can be hard work, because it requires focus. It is an essential Read More...
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    Scott Warner, MLT(ASCP)
    Occupation: Laboratory Manager
    Setting: Critical Access Hospital
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