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Teachable Moments
October 14, 2009 6:25 AM by Scott Warner

Much was made of the President's "beer summit" last July, a meeting between a black professor and the white policeman who arrested him, something the Wall Street Journal labeled a "teachable moment." Aside from wondering what kind of beer goes best with Read More...

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The Purpose of Discipline
December 16, 2008 8:39 AM by Scott Warner

"The purpose of discipline," a nurse once told me, "is to correct behavior." According to one article in HR Magazine , the purpose of discipline is "to create and maintain a productive, responsive workforce" to "rehabilitate" employees. And one human Read More...

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Millennials and Perennials
November 20, 2008 8:11 AM by Scott Warner

According to a Wikipedia article about them, 97 percent own a computer, 94 percent own a cell phone and 76 percent use instant messaging. Morley Safer described them on 60 Minutes as arriving at work around noon in flip-flops, expecting a manager to talk Read More...

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Overcome Your Fear of Public Speaking
September 25, 2008 9:22 AM by Scott Warner

Below snakes, Americans fear public speaking more than anything else, according to a Gallup poll . It's a fear that stands out on a list fraught with danger. Snakes and dogs bite, after all, and people fall from heights. But talking ? I'm lucky -- I actually Read More...

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Great Ideas
September 22, 2008 10:39 AM by Scott Warner

Where do great ideas come from? One group may brainstorm to solve a problem; another may ask peers to find out what already works. In a creative environment, one idea sparks another as a group works together to discover a unique solution. This is not Read More...

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Meeting Fatigue
September 15, 2008 4:02 PM by Scott Warner

The other day at work, I joked we needed to form a committee to appoint a sub-committee to develop an agenda for yet a third committee that would, in time, determine the definition of 2 p.m. We all waste time in non-productive meetings when we could be Read More...

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It's All About the Nurses
June 19, 2008 11:36 AM by Scott Warner

Nurses are tough. Physically demanding, the work often requires them to work in cramped, confusing, emotional and dangerous situations. As the most visible caregivers in a hospital, they probably don't take enough credit for what goes right with patient Read More...

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Your Culture
May 5, 2008 12:44 PM by Scott Warner

Imagine in the near future, a job applicant asking, "What is your culture here?" Your first thought is Duh, it's a laboratory . But with the pressures on healthcare, you may already be hearing plenty of talk about your organization's "culture." Even if Read More...

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Other Managers
May 2, 2008 11:07 AM by Scott Warner

Becoming a manager means changing your peer relationships. Instead of competing with another work silo, you now need their cooperation. It is essential to transition from the subordinate-supervisor relationship to this new peer setting to complete projects Read More...

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A New Work Perspective
February 19, 2008 12:03 PM by Scott Warner

Law and medicine careers may be losing self-respect, according to this article in the Dallas News . While these professions are still solidly supported by pay, security, schooling and responsibility, there is a sense that their status is waning. Excerpt: Read More...

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