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Stepwise Success

Why We Work
September 12, 2014 6:00 AM by Scott Warner
Middle managers are often told to “engage” employees with buzzwords and gimmicks: empowerment, inclusion, work teams with stupid names made of acronyms, action plans, team huddles, and good old-fashioned delegation. We need to train our replacements, Read More...
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Work Friendships Are Crucial
September 8, 2014 6:00 AM by Scott Warner
As much as we would love to believe a job is just a job, it is much more than that: it consumes time, energy, and emotions; it advances, stalls, or kills careers; it creates fulfillment, ennui, or anger. And there’s the other thing: coworkers. One blogger Read More...
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Do Older Techs Hate Change?
August 6, 2014 6:05 AM by Scott Warner
If there’s anything a lifetime of change teaches us, it’s that change never matches the hype. At some point in your career you’ve heard and seen it all: staffing ideas, alphabet soup, meeting gimmicks, efficiency notions. Like hornets, buzzwords are best Read More...
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Market Your Computer Skills
August 1, 2014 6:00 AM by Scott Warner
While working out I listen to short articles using an Android app called Umano. Many of the articles I hear claim that we have a lack of people who can write computer programs. Indeed, last year President Obama endorsed an “Hour of Code” during Computer Read More...
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What to Put on Your Resume
July 14, 2014 6:03 AM by Scott Warner
I read a lot of resumes, and most are awful. I recently interviewed a candidate, for example, who waxed eloquent during the interview about how he valued great customer service. He gave examples, talked about involving line staff, insisted that people Read More...
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Do You Work For a Bully?
June 30, 2014 6:03 AM by Scott Warner
Remarkably, 54 million Americans have been bullied at some point in their careers, either peer to peer or from a boss. Writes author Sherri Gordon in About, “Many times people don’t even realize that their boss is bullying them. Instead, they falsely Read More...
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Are You A High Performer?
May 28, 2014 6:09 AM by Scott Warner
“He’s a talker,” a colleague once described one of his employees to me. “I’m lucky if I can get five hours a day out of him.” Time is money, and any time spent wasted while at work is a productivity hit. Forbes reports that most employees surf the Web Read More...
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It’s Lab Week
April 21, 2014 6:15 AM by Scott Warner
The ASCLS web site says this about Medical Laboratory Professionals Week: “As team members of one of the largest industries in the United States, the dedicated efforts of laboratory professionals often go unnoticed by the general public, as well as by Read More...
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Pushing Innovation
April 2, 2014 6:00 AM by Scott Warner
The dictionary defines innovation as “something new or different introduced.” If your culture doesn’t encourage innovation but you have a great idea to improve your laboratory, what do you do? Employees learn to resist change because they are seldom empowered Read More...
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Did You Have a Mentor?
March 5, 2014 6:13 AM by Scott Warner
It’s the same story at many labs: techs who have worked in the field or worked together at the same lab for decades. These techs know each other well. They know strengths, weaknesses, habits, and body language. They know who gives favors, who is a doormat, Read More...
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Three or Four Steps
January 17, 2014 6:13 AM by Scott Warner
When we went paperless in order entry, it meant much more than just dumping paper, binders, index cards, labels, and hand-carried requisitions. Since all staff needed this information, each person had to have the right computer skills to use Access, search Read More...
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Be SMART This Year
January 3, 2014 6:00 AM by Scott Warner
A University of Scranton study lists the top three New Year’s resolutions: losing weight, getting organized, and spending less. Only 8% of the 45% of Americans who make resolutions achieve their goals. An article in The Wall Street Journal cites a British Read More...
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Why Culture?
December 24, 2013 6:05 AM by Scott Warner
Microbiology techs are like detectives where the motive for a crime remains a mystery. Identifying the weapon requires expertise. Staphylococcus epidermidis , for example, is normal skin flora in a surface wound and a contaminant in many others. If a Read More...
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In Meetings, Just Fake It
October 25, 2013 7:45 AM by Scott Warner
There are 11 million meetings every day, and most professionals attend 62 meetings every month. My total is somewhat less at around 30, adding up standing committees, ad hocs, department meetings, mandatory meetings, and last-minute teams to hose the Read More...
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Good Relationships Build Success
October 21, 2013 5:52 AM by Scott Warner
I have lately enjoyed some one-on-one time with my son, who has a driver’s permit and is a captive audience. The other day when he was complaining about a decision one of his teachers made, I said, “Well... these kinds of things can be drilled into by Read More...
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About this Blog


    Scott Warner, MLT(ASCP)
    Occupation: Laboratory Manager
    Setting: Critical Access Hospital
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