Welcome to Health Care POV | sign in | join


Stepwise Success

Scheduling By The Numbers
November 18, 2015 6:00 AM by Scott Warner
Laboratories are so complex that no two are ever alike. There are so many choices in meeting test menu needs: instruments, personnel, vendors, physical layout, workflow choices. Do phlebotomists deliver work to workstations, or do the techs retrieve specimens Read More...
Strengths and Weaknesses
October 30, 2015 6:24 AM by Scott Warner
In The Office David Wallace asks Michael Scott about his greatest strengths, and Michael replies that his greatest weaknesses are actually strengths. It’s funny but like all good comedy has an element of truth. We all have strengths and weaknesses. No Read More...
Do You Still Email at Work?
October 7, 2015 7:04 AM by Scott Warner
In 2008 I blogged “Big Brother Has Mail,” about justified paranoia that employers may be reading the emails of employees. I didn’t read email then, since, or now. It’s a waste of time when a manager is doing a good job. But hospital environments are changing. Read More...
What to Ask a Salesperson
September 18, 2015 8:25 AM by Scott Warner
I once stopped at a local Dodge dealer to buy a truck. No matter how direct I was the salesperson insisted on steering me toward a different vehicle. I even said, “Look, you’re not the only game in town. I want that truck,” pointing to one. Inexplicably Read More...
Making the Deal
September 14, 2015 6:09 AM by Scott Warner
I was going to blog about handling sales people, but it’s complicated by both parties wanting the best deal. And making the deal is harder than it looks. As a bench tech many years ago I enjoyed booths at trade shows, but I was only a shopper. No matter Read More...
Why Do You Switch Methods?
September 9, 2015 6:10 AM by Scott Warner
One of the challenges in laboratory medicine is keeping up with technology while reducing cost or keeping budget neutral. This isn’t easy, since the amount of information grows daily from emails, websites, trade magazines, scientific magazines, physician Read More...
Scheduling Vacations
July 20, 2015 10:54 AM by Scott Warner
It makes sense for an employer to encourage employees to use their time off. It also makes sense to be as fair as possible. And here’s where it gets interesting. As a bench tech you may feel that your vacation time is arbitrarily denied or other techs Read More...
How Many Vacations?
July 15, 2015 12:40 PM by Scott Warner
Vacation time - PTO (paid time off) or ETO (earned time off) - is a benefit offered by many organizations. There are no federal regulations regarding what employers should do, but most who offer it do so on a seniority scale. The longer you work at an Read More...
Are You Micromanaged?
February 9, 2015 5:11 AM by Scott Warner
Merriam Webster defines micromanage as “to try to control or manage all the small parts of (something, such as an activity) in a way that is usually not wanted or that causes problems.” While managers are sometimes labeled as such, micromanagement is Read More...
Collecting Good Data
January 26, 2015 6:00 AM by Scott Warner
As professional data collectors, lab techs are poor data collectors, at least when it comes to quality assurance. I’m not sure why this is. It could be a flaw in the collection method, distractions that take priority, measurement interference with the Read More...
No More Monthly Meetings
January 21, 2015 5:58 AM by Scott Warner
One of my management resolutions will be easy to keep in 2015, because it’s already happening: fewer meetings. The monthly, boring department meeting is so entrenched in corporate culture it’s difficult to imagine work without it. But once gone people Read More...
To Change Culture, Change People
January 16, 2015 6:01 AM by Scott Warner
A work culture defines how things are done. Susan Heathfield defines this as a workplace personality - a good definition - writing it “is made up of the values, beliefs, underlying assumptions, attitudes, and behaviors shared by a group of people. Culture Read More...
It’s What We Do
December 1, 2014 6:05 AM by Scott Warner
What we do is often complicated. For example, asking for help from coworkers sounds easy but isn’t. Clinical psychologist Ellen Hendrickson cites several reasons we don’t including fear of being a burden, fear of losing control, fear of owing a favor, Read More...
Action Meetings
November 21, 2014 6:07 AM by Scott Warner
Every meeting takes at least an hour, not including prep, finish, and homework time. Many meetings run over. They are, as Charlie Kim describes in the Huffington Post, red wine discussions (might as well drink, because nothing will be accomplished) or Read More...
IG# and Sepsis
October 10, 2014 6:15 AM by Scott Warner
Our current hematology analyzer was a big step up from a Sysmex K4500 with a 3-part differential to a Sysmex XT-1800i with a 5-part differential. I remember arranging a conference call between the bean counters and the pathologist to explain why the difference Read More...


About this Blog

    Scott Warner, MLT(ASCP)
    Occupation: Laboratory Manager
    Setting: Critical Access Hospital
  • About Blog and Author

Keep Me Updated

Recent Posts