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Stepwise Success

It’s What We Do
December 1, 2014 6:05 AM by Scott Warner
What we do is often complicated. For example, asking for help from coworkers sounds easy but isn’t. Clinical psychologist Ellen Hendrickson cites several reasons we don’t including fear of being a burden, fear of losing control, fear of owing a favor, Read More...
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Action Meetings
November 21, 2014 6:07 AM by Scott Warner
Every meeting takes at least an hour, not including prep, finish, and homework time. Many meetings run over. They are, as Charlie Kim describes in the Huffington Post, red wine discussions (might as well drink, because nothing will be accomplished) or Read More...
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IG# and Sepsis
October 10, 2014 6:15 AM by Scott Warner
Our current hematology analyzer was a big step up from a Sysmex K4500 with a 3-part differential to a Sysmex XT-1800i with a 5-part differential. I remember arranging a conference call between the bean counters and the pathologist to explain why the difference Read More...
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How Many Tests?
July 28, 2014 6:01 AM by Scott Warner
Laboratories revise a test menu based on clinical need or cost. The common “bread and butter” tests I blogged about last time are easy to decide on and often performed on analyzers with volume discounts. But in many cases estimating the volume of tests Read More...
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Take Advantage of Wellness
July 4, 2014 6:39 AM by Scott Warner
According to a Rand Corporation report about half of U.S. employers offer wellness programs. The bigger the employer, the bigger the program, many of which include risk assessments. Despite evidence that wellness is associated with lower healthcare costs Read More...
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Do You Work For a Bully?
June 30, 2014 6:03 AM by Scott Warner
Remarkably, 54 million Americans have been bullied at some point in their careers, either peer to peer or from a boss. Writes author Sherri Gordon in About, “Many times people don’t even realize that their boss is bullying them. Instead, they falsely Read More...
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Are You Recognized?
June 16, 2014 6:01 AM by Scott Warner
Being recognized for what we do is an essential human need. We appreciate a thank you, acknowledgement, or praise at work. The giver and receiver benefit from a sincere “Thanks!” Whether the effort is big or small -- sometimes the smallest things matter Read More...
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When the House Manager Calls
June 11, 2014 6:13 AM by Scott Warner
Wouldn’t you know it, the one time in six months I’m in Bangor having dinner with friends I get a phone call. The restaurant is noisy, so I have to walk out to the parking lot to hear. It’s the hospital. “Scott, this is Jane the house manager. Your lab Read More...
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Are You A High Performer?
May 28, 2014 6:09 AM by Scott Warner
“He’s a talker,” a colleague once described one of his employees to me. “I’m lucky if I can get five hours a day out of him.” Time is money, and any time spent wasted while at work is a productivity hit. Forbes reports that most employees surf the Web Read More...
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Computer Scheduling
May 23, 2014 6:07 AM by Scott Warner
Artificial intelligence is everywhere. Ray Kurzweil, inventor and author of The Singularity is Near , has commented that we don’t realize it because it just becomes something mundane that computers do. We expect a virtual analog of ourselves like HAL Read More...
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Faster Scheduling
May 19, 2014 6:01 AM by Scott Warner
Scheduling is the bane of every manager’s existence. Those who delegate “self-scheduling” are only kidding themselves. Not only is creating a schedule time consuming, time spent making it “fair” is unrewarding. Managers can explain themselves blue to Read More...
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Workplace Statistics
May 14, 2014 6:01 AM by Scott Warner
The Internet is an amazing place. The other day I found a page compiling “Time Management Statistics” maintained by a workforce productivity site called Key Organization Systems. Assuming they are accurate, I’ve rearranged a few for context: In one survey Read More...
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Patient Rounding
April 16, 2014 6:03 AM by Scott Warner
Each morning in our laboratory, we round the wards to review charts and talk to nurses and doctors about care related to lab issues. We’ve been doing this for a couple of years. This year we added patient rounding. The idea is simple: each morning we Read More...
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Revisit Your Kits
April 7, 2014 6:01 AM by Scott Warner
Our laboratory uses many “plop plop fizz fizz” tests for qualitative screening, like most labs. These quick and easy tests have been in labs as long as I can remember with a few enhancements over the years that have made them even easier e.g. internal Read More...
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Pushing Innovation
April 2, 2014 6:00 AM by Scott Warner
The dictionary defines innovation as “something new or different introduced.” If your culture doesn’t encourage innovation but you have a great idea to improve your laboratory, what do you do? Employees learn to resist change because they are seldom empowered Read More...
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About this Blog


    Scott Warner, MLT(ASCP)
    Occupation: Laboratory Manager
    Setting: Critical Access Hospital
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