Welcome to Health Care POV | sign in | join

BROWSE BY TAGS

Stepwise Success

Collecting Good Data
January 26, 2015 6:00 AM by Scott Warner
As professional data collectors, lab techs are poor data collectors, at least when it comes to quality assurance. I’m not sure why this is. It could be a flaw in the collection method, distractions that take priority, measurement interference with the Read More...
0 comments »     
No More Monthly Meetings
January 21, 2015 5:58 AM by Scott Warner
One of my management resolutions will be easy to keep in 2015, because it’s already happening: fewer meetings. The monthly, boring department meeting is so entrenched in corporate culture it’s difficult to imagine work without it. But once gone people Read More...
0 comments »     
To Change Culture, Change People
January 16, 2015 6:01 AM by Scott Warner
A work culture defines how things are done. Susan Heathfield defines this as a workplace personality - a good definition - writing it “is made up of the values, beliefs, underlying assumptions, attitudes, and behaviors shared by a group of people. Culture Read More...
0 comments »     
A New Year
December 29, 2014 6:04 AM by Scott Warner
Time lists these commonly forgotten resolutions: lose weight and get fit, quit smoking, learn something new,eat healthier and diet, get out of debt and save money, spend more time with family, travel to new places, be less stressed, volunteer, and drink Read More...
1 comments »     
Christmas Past
December 24, 2014 6:04 AM by Scott Warner
I’ve worked many Christmases, like most lab techs. Someone has to, right? It isn’t all bad, either. Some techs prefer to work Christmas because they might celebrate the holiday on a different day. In other labs the noobs get stuck with Christmas, which Read More...
0 comments »     
Our Aging Eyes
December 10, 2014 6:07 AM by Scott Warner
It’s becoming harder and harder to see what I used to take for granted. I’ve always been nearsighted and worn glasses since age ten. I’ve never thought twice about it until a few years ago. Myopia (nearsightedness) is caused by an image focusing in front Read More...
0 comments »     
Asking For Help
December 5, 2014 6:02 AM by Scott Warner
Asking for help can be difficult. We think of it as a sign of weakness, an act of capitulation, or a loss of political capital. But as Lorie Corcuera, co-founder and CEO of leadership firm SPARK Creations, writes in Inc., “The truth is, we never do anything Read More...
0 comments »     
It’s What We Do
December 1, 2014 6:05 AM by Scott Warner
What we do is often complicated. For example, asking for help from coworkers sounds easy but isn’t. Clinical psychologist Ellen Hendrickson cites several reasons we don’t including fear of being a burden, fear of losing control, fear of owing a favor, Read More...
0 comments »     
How Do You Work?
November 26, 2014 6:15 AM by Scott Warner
As the holidays approach I’m reminded how families get along (or don’t). Our work families are no different. Coworkers with different styles and priorities forced to work together can test patience and professionalism. So long as the work gets out accurately Read More...
0 comments »     
Ebola is a Wake Up Call
October 29, 2014 6:00 AM by Scott Warner
The latest personal protective equipment guidelines from the CDC for Ebola emphasize training in donning and doffing PPE, no skin exposure, and a buddy system to make sure the process is followed. As their site states, “Focusing only on PPE gives a false Read More...
0 comments »     
Vanity Metrics
October 24, 2014 4:18 PM by Scott Warner
Data is what we do. From collection times to bread and butter lab test results to quality control to maintenance to report distribution and all that’s in between, laboratories collect and document more data than more departments. One of the challenges Read More...
0 comments »     
For the Best Results, Hire Professionals
October 15, 2014 6:03 AM by Scott Warner
The late oil well firefighter Red Adair said, “If you think it’s expensive to hire a professional to do the job, wait until you hire an amateur.” During staffing shortages or budget crunches it can be expedient to hire a warm body but disastrous in the Read More...
2 comments »     
The Cult of Busy
October 6, 2014 6:00 AM by Scott Warner
A hospital’s culture defines how it responds to customers and crises, whereas a cult is defined by the dictionary as “a group or sect bound together by veneration of the same thing, person, ideal, etc.” Cults have ideology, rituals, and symbols. Most Read More...
0 comments »     
Why We Work
September 12, 2014 6:00 AM by Scott Warner
Middle managers are often told to “engage” employees with buzzwords and gimmicks: empowerment, inclusion, work teams with stupid names made of acronyms, action plans, team huddles, and good old-fashioned delegation. We need to train our replacements, Read More...
0 comments »     
We Never Got The Result
August 20, 2014 6:04 AM by Scott Warner
“We never got the result!” is our most common complaint, followed closely by “My doctor never got the result!” It is frequently delivered in an accusatory tone instead of the more accurate “We can’t find it. Did you send it?” Or even, “Did you perform Read More...
0 comments »     

Search

About this Blog


    Scott Warner, MLT(ASCP)
    Occupation: Laboratory Manager
    Setting: Critical Access Hospital
  • About Blog and Author

Keep Me Updated