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Real Life in Retail Health

Convenient Care Is a "Brand"
November 5, 2009 3:48 PM by Jennifer Ford
An interesting way to look at convenient care is that it's a new brand of healthcare. The blog brandSTOKE posted about this concept recently in " Retail clinics vs. your doctor: it may come down to branding ." The post very concisely explains the reasons Read More...
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Service Expansion in Retail Health
June 23, 2009 11:24 AM by Elizabeth Jones
Service expansion in retail health has created great concern for some members of the medical community. New service rollouts in retail health are not synonymous with new skill acquisition for nurse practitioners. Retail clinicians are highly trained nationally Read More...
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Likes and Dislikes About the Job
June 11, 2009 3:33 PM by Sharon Ledbetter
What I dislike about my job: (OK, folks, this topic was a suggestion from someone. So, if you happen to be my boss reading this, please understand I truly mean every word I say. Including the fact that I know I work for a great company that does its best Read More...
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Leadership in Retail Health: Refining the Model
March 25, 2009 10:27 AM by Elizabeth Jones
Leadership in unchartered terrain presents unique challenges especially in the midst of a volatile economic climate… Are we making the rules up in retail health as we go? Absolutely not. However, we are becoming proactive in our incessant efforts to refine Read More...
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Free Screening as a Marketing Tool
March 23, 2009 9:25 AM by Theresa Goodman
Retail clinics continue to struggle with finding new ways to expand their services and become known in the community. There are several ways to accomplish this mission: advertising, word of mouth and grassroots marketing. The technique of providing free Read More...
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Retail Clinicians and the In-Store Pharmacy
March 16, 2009 9:33 AM by Pat Bird
I am very thankful for the good relationship we have with our pharmacy. Our clinic is located inside a grocery store that has a pharmacy. The pharmacists and pharmacy technicians are great. They are well known to the community as most of the patients Read More...
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Innovation in Convenient Care
March 11, 2009 11:30 AM by Sharon Ledbetter
Presently the scope of practice in Retail Clinics is limited to minor acute illness. In the future there seem to be many areas of preventive care that the idea of convenient and lower priced would work well with. Blood pressures and offering other screening Read More...
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True Convenience
March 3, 2009 9:45 AM by Jodi Delagrave
As the cough, cold and influenza season begins the volume of patients swells in the retail health setting. For many patients this is their first experience using a retail clinic, but hopefully not their last. Unlike utilizing an urgent care, our clinics Read More...
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Building Practice in Retail Health
February 23, 2009 2:01 PM by Theresa Goodman
Building practice is a fairly new concept when applied to nurses because until recently nurses were not allowed to have their own practice. So, what is this concept and who is responsible for building the practice in the retail health care setting? Building Read More...
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Retail Health Marketing
February 3, 2009 4:20 PM by Jodi Delagrave
When I first began working in a retail health setting, I had no idea the amount of marketing that was required of me, and I am getting a crash course in business development 101. In my orientation we discussed how to approach store customers and inform Read More...
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Managers in Retail Health
January 26, 2009 9:41 AM by Theresa Goodman
What type of manager is best for Retail Clinics? The retail clinic health care arena is in its beginning stages and one of the questions asked today is which manager style is best for the retail clinic setting. Types of managers include micromanagers, Read More...
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Walk-in Motto in Retail Clinics
October 28, 2008 5:08 PM by Theresa Goodman
One of the ways that retail clinics differ from other primary care clinics is the lack of a daily schedule and the motto of "convenient, walk-in care." In retail clinics the day is planed by the clients and can range from 2 clients to 22 clients or higher Read More...
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Shaping Convenient Care
October 14, 2008 4:21 PM by Sharon Ledbetter
I am interested in seeing how Retail Clinics work out. What kind of model of care will we pioneers develop? I understand the companies we work for will shape what we do. As professionals we need to work with them, around them or be squeaky wheels to keep Read More...
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