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New Grad NP

Patient Appreciation

Published August 2, 2012 12:33 PM by Beverly Clayton

One day after having a wonderful weekend off from the correctional facility, I found a note under my door when I entered my office. Generally notes are taped to my door from nurses for one reason or another. I have had an occasional note slipped under my door from an inmate who is desperately seeking help for medication renewal prior to him leaving for prison, or assistance with disability (They all speak about getting disability or social security. I think about Judge Judy when she asks, "What is your disability?" They would respond, "I have back problems," and she responds, "Please! We all have back problems, but you see me working. Get a job!") But I have digressed. Anyway, I came upon this white envelope with the words, "Lady Doc" on the outside in pencil, and I thought to myself, "What now?!" and I opened the letter and it had inside the typical yellow legal pad note paper inside and this is what it read:

Miss Beth (not my name but I get called Beth all the time!) For one of the few time in my life, I am almost at a loss for words (smile). Thank you so very much for providing the treatment I needed, just to be listened to, and talked to as a person. A human being. In places like this, that is very rare, it's not something you can learn, or teach. You are either born with it,or someone very special in your life showed you the way. You are such a nice person, I really needed that, "He" knew and right on time. It's not about what you want but you need. Just thought you should be told, the absolutely wonderful job you are doing, Thank again.

He is an older gentleman, 65 years old, who was feeling depressed and hopeless and we spoke a lot on spirituality, so I allowed him to just talk while I listened and allow him to reflect on his life, which to me is the easiest thing to do and not judge. I really appreciated that letter because in the midst of chaos, foul language, anger and sadness, which are as rampant as a virus, I found a semblance of peace. I have seen him since that letter and I was glad to be able to thank him. I really appreciated being recognized, but that is not why I stay in corrections. I believe everyone should be heard, listened to, and encouraged.

5 comments

Lonnie thank you for your most kind words. I learn from my patients everyday, and I thank them for that. Also I would want a health professional to take care of my loved one if the circumstances were different.

Bev

beverly August 25, 2012 7:41 PM

Bev you are special and i want to thank you for caring for the incarcerated. I have personal experience with family being incarcerated and ill. It is very frustrating to be on the outside as family worried about your loved one in pain or unable to cope mentally to incarceration. I have missed many nights of sleep and feel so good when he tells me the " nurse practitioner" did this and is getting me whatever. I just became an NP after 28 yrs ED RN and i am really considering corrections. There are few people who care. Thank You afain , from many families

Lonnie, FNP August 23, 2012 11:22 PM
Buffalo NY

On Facebook last week, we shared a reader question: "Would any of you kind folks happen to know anything

August 13, 2012 4:01 PM

What I have to remind myself of, they are people and I am not there to judge. Thank you Erin.

Bev

beverly August 7, 2012 10:21 PM

What a refreshing story.  I think so often as nurse practitioners we get busy and forget to listen.  We diagnose, prescribe, diagnose, prescribe etc. but sometimes our patients want something more from us than medication.

Erin Tolbert August 7, 2012 4:00 PM

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