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We put a lot of energy and thought into creating our resumes, but that's just the first hurdle in the job race. After your newly updated and well-organized resume (with no typos!) has secured a job interview for you, now it's time to do interview preparation. For many of us that means brushing up on our interviewing skills.
So how do you prepare for an interview? I can give you one pointer to ponder. Typically the opening task posed to you can also be the biggest potential pitfall. I'm talking about that legendary deceptively simple question/statement: "Tell me about yourself."
On the surface it sounds straightforward, but it isn't until you begin to formulate your answer that you suddenly find yourself wondering, "What exactly DO they want to hear from me?" Most applicants then struggle while they quickly try to decide which direction their answer should take and how much time it should take to say.
My advice? Keep your answer short and to the point.
This is the time have your "elevator speech" ready. For those of you who aren't familiar with the concept of an elevator speech, I will sum it up for you. It's basically a short statement that grabs the listeners' attention and then informs them what you can do for them. The reason it's called an elevator speech, is that it should take no longer to deliver than it takes to ride an elevator up or down (in an average building not a skyscraper!)
The opener might start out something like this: "I understand you have a large number of (insert patient type) and that you would benefit from having an NP who could (insert whatever service is needed)." Then you quickly state what qualifies you to meet their need or solve their problem.
You want to keep your elevator speech concise, but don't be too brief either. You must sell yourself, but not be overly abrupt. However, this is also not the time to get into a long rambling description of your background either. During the rest of the interview they will ask questions and give you ample opportunity to expand on yourself. Try writing and practicing your elevator speech before your next interview so you are comfortable and it doesn't come off sounding overly rehearsed. I think you will like the results.
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One of the most frequent questions I am asked pertains to "hard copies" of resumes. NPs often wonder if after sending their resume via e-mail or after attaching their resume to an online application if I recommend also faxing or snail mailing a hard copy.
There is a certain amount of nervousness that seems to accompany the electronic method of submitting resumes. For some job seekers it just doesn't seem complete. This phenomenon isn't unique to NPs; I see this question posed to recruiters in other disciplines and professions as well. However, my advice is going to differ from what they usually say.
It's been my experience that when an ad or job notification asks you to submit your information electronically they really do mean to send it electronically. In other professions, mainly business, it seems that it's OK that applicants send a "hard copy" of their resume as follow-up to the digital copy. This is where our profession is unique.
Most feedback I get from HR and recruiters in the medical world is that if they want a paper copy they will ask you for one. Some even go so far to say that they find the faxed or mailed copy to be rather irritating.
HR specialists and recruiters deal with large volumes of information, and the vast majority of them are coping with this task digitally. Adding paper to the mix will feel like a huge step backward to them and may get you crossed of the list. Worst case scenario they assume you aren't comfortable with technology thus not suited for the job, best case scenario your resume ends up in the recycle bin and no one ever sees it.
I can't claim this is true for every single instance -- I'm sure there is some clinic or hospital out there that doesn't mind the paper shuffle. But speaking generally, it's really best to do what the job posting asks you to do. If it says send it via e-mail, then do it that way. If they want an e-mail attachment, then that's what you ought to send. Likewise if it says no calls, then don't call.
In our current economy most job openings have high numbers of applicants and are highly competitive. Do you really want to be the one who stands out because you failed to follow directions? ... I didn't think so.
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This is the last week of 2009 and the last week of the decade. What kind of blogger would I be if I didn't offer some thoughts about a New Year's resolution? I suppose I could offer you the expected advice about updating your resume yearly, renegotiating contracts or setting career goals. However, I would rather talk about a subject that is a little less concrete and a little more elusive: happiness.
And I don't mean being happy only in your job. If you are unhappy in your life, I have a strong suspicion you won't be happy in your work either. What I am referring to is letting your moods take control of you when faced with challenges and problems. This may sound counterintuitive, but people who experience bad luck, personal problems or even a lousy workplace can still be happy people. Happy people make happy workplaces ... Perhaps you can see where I am going here.
But can you dislike your job and really still be happy? You should, because you owe it to your patients and coworkers to be happy. I don't mean to suggest you have to like all aspects of your job or ignore things that aren't working right. We all get upset from time to time, but letting a bad situation or bad day dictate your broader happiness is just not productive, and quite frankly it's also a waste of perfectly good opportunities to be happy.
So make a New Year's resolution to be happy, and if you don't feel happy then fake it. Acting happy won't make anything worse, but it just might make it better. Look for reasons to be happy. If that doesn't work, then look for reasons to be grateful. Gratitude is the first step towards happiness. After all, we as Americans are pretty fortunate people, and we enjoy a standard of living that is the envy of most of the world.
When you are feeling down, try to remember that in the final tally we all probably have had more good things happen to us for no reason than bad things. I don't know about you, but that makes me happy.
Have a Happy New Year and see you in 2010!
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Last week I mentioned that the holiday season is the perfect time to do some networking. If you are looking for a job, holiday gatherings often give you the opportunity to see and talk to people you might not ordinarily cross paths with during the other months of the year. It's a great time to reach out, spread some holiday cheer and make some new connections.
That was last week, this week I want to talk to you folks out there who are not job seeking or necessarily looking for "connections." I happen to be of the opinion that those of us who enjoy long-term stable positions still have a responsibility to network. Have you considered that in this stage of your career you may not be the networker, but the "networkee"? You may be the NP in a position to help out someone else.
If you are fortunate enough to be a seasoned NP who has been at the same job for awhile, take this time to consider how you might help a newer NP transition into the working world. Take that student or new grad NP under your wing. Take some time to reach out and encourage an RN who may be considering becoming an NP. Introduce your NP friends to other NPs in your circle. Be that connection maker. If there is an opening in your clinic or facility, make some calls and get the word out. Chances are even if you don't know of an NP looking for a job, someone you know does. If you don't know of a job but know a quality NP who is looking, you can still lend your support by offering to provide a reference for them.
Networking and word of mouth is still the top way most NP's found their new job. This still holds true even with all our high-tech online job ads and email applications. In the age of the internet ultimately nothing trumps the personal human connection.
Remember, it's better to give than receive. Give the "connection" gift this year. ‘Tis the season!
PS: Tell them the "Career Coach" sent you.
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People often ask me about job hunting during the last month of the year. They wonder if December is a good time to look for work or if they are better off to wait until January.
Generally speaking the year end can be a hard time to look for work. Even in the best of years there is an overall job slowdown, with both less jobs and less applicants, during the last couple months of the year. This time of year, everyone is busy and focused on getting through the holidays. It's also hard to contemplate changing jobs, or for that matter, making ANY big decision during the month of December.
On the employer side, old budgets have been drained, and the new budget for the coming year may still be a mystery.
I wouldn't let any of that discourage you.
If you are considering a move, now may be the perfect time for you to get started. For one thing, fewer applicants means there is less competition. Start now, and you can get a head start on all those NPs who are planning to find a new job "after the first of the year," and believe me, there is always a big jump in applicants after New Years.
December may be the month where folks hunker down, but January is the month for new starts. As I write, there are NPs are making a New Year's resolution for a new job, and they will be out in droves doing serious job hunting come January. And speaking of new starts, many clinics budgets ARE done and hiring managers are finding out this month they DO have approval to hire that additional NP for next year. You can beat the after-Christmas rush by applying now.
If you don't have the energy for an all-out job search this month, at least continue your networking. The holiday season is a great time to reconnect with old contacts and maintain your current relationships. You have the perfect excuse for sending off an e-mail or a quick card to a colleague. Going online is great, but my research has shown that networking and word of mouth is still the main path to finding a new position.
Tuning up your resume may seem like the last thing you want to add to your holiday to-do-list, but it's a great holiday gift to give to yourself.
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Is retirement on your radar? Last week I wrote about the "disappearing" jobs phenomenon, and this week I promised a few words about returning to work after a period of retirement.
The recession has brought about the interesting, but not surprising, trend of retired NPs wishing to re-enter the workforce. Not a bad idea in theory, if your retirement savings are down and you have loads of experience to offer, one would expect you would be welcomed back into the workplace with open arms.
Unfortunately, you would be incorrect. In an ironic twist of fate, employers are not so quick to jump on the "unretirement" bandwagon. In fact, they are not only passing up the returning retiree, but are often choosing instead to go with a new graduate. Why?
Try to see it from the employers' perspective. In their eyes an ideal candidate is one who will be with them for the long run and potentially stay in the job for several years. By sharp contrast, when they see a retired NP seeking work it practically screams "seeking short-term employment."
Of course, no one openly declares on their resume their intention to re-retire as soon as the economy recovers, but you WILL have to explain why you haven't been working at all for the past couple years. I don't think you need to be Einstein to figure out when an applicant is coming out of retirement due to a bad economy that once the recession ends a resignation letter is bound to not be very far behind.
Just as NPs have readjusted their priorities and goals with the recession, so have employers. In the current job market, more value is now placed on assuring a return on investment. Budgets are decreased and hiring costs money, so no employer wants to repeat the hiring process again anytime soon. Patient satisfaction is also at risk -- when providers leave a practice, sometimes the patients do, too.
Not the best news if you are a retiree looking for work, you may have to consider looking at temporary or locum positions, or maybe even doing some nonclinical work.
If you are toying with the idea of retiring and have been telling yourself you can easily come out of retirement if your finances run short, you may wish to rethink that strategy and hang in there for the time being.
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The good news is that there are still jobs out there, the bad news is that the overall number of job openings has decreased. Those of us in healthcare have always had certain smugness about our profession, after all, "There will always be sick people," we like to say.
So how it is that employment can decrease? It seems counterintuitive since the number of patients certainly has not seemed to decrease. I mean, someone has to take care of them, right?
So where DO the jobs go? Well, it's sort of like asking that old question we have here in the north about where the "white" goes when the snow melts. (Yes, we are weather obsessed up here, thanks for asking). The answer is not that it disappears, but rather that it changes forms. The same holds true for jobs.
When the economy falters and unemployment goes up, people get nervous. Part-time workers look to increase their hours. This fills some employment needs in a win-win situation for both parties. Employers get their hours filled without hiring new personnel, and employees increase their income.
This scenario is most evident in the temporary or locums market. A job that might have been sent off to a recruiter to find a temporary employee is filled internally by folks looking to pick up more income. This is an across-the-board phenomenon -- I am told by fellow recruiters that travel nursing is down almost 50% as well.
Nervousness about the economy and the future is also causing some NPs to delay or rethink retirement. People who a year ago may have felt ready to retire are feeling much less secure about their finances after seeing the bottom drop out of their 401K over the last few months. Not only are they not retiring, but they are also not cutting back hours in preparation for retirement. It's human nature to delay changes when faced with the unknown. Another trend is NPs coming OUT of retirement.
If that is an idea you are kicking around, please don't miss my next blog post.
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I just can't say enough about the importance of a good resume. It's critical to landing the interview. And since you only get one shot at it, the resume you submit better be good.
Unfortunately, no one really teaches NPs how to write a good resume. Occasionally as a student we will get some advice, usually from well meaning "career placement" folks who are really not familiar with the style and content that potential employers are expecting from NP candidates. We also get some guidance from NP faculty members, which can be helpful in a general sense. But unless your professors have been out job hunting lately, or in a position of reviewing resumes for the purpose of hiring, they can be somewhat out of touch with resume trends as well.
I turned next to the Internet and looked up how to write a resume for an NP. The examples were disappointing to say the least. Most were formatted in a manner that I would highly discourage using if you wish to be taken seriously. And to make matters worse, most of the services on the Internet would charge you a tidy sum to use their format or to have them write it for you. If you chose to go that route not only would you be unlikely to get the interview, you would also be out quite a few of your hard earned dollars.
So where does an NP turn to for resume advice? Recruiters can be fairly good judges, although many of the larger firms will use a software program to distill your information automatically into a standardized format for their clients so your typical recruiter may not necessarily be able to give you specifics either. They also may not be inclined to offer you much help if you are not using their services.
The best advice probably comes from hiring managers, not the HR folks but those who are actually doing the hiring. They go through large volumes of resumes when they are conducting a job search and will be able to tell you some very specific dos and don'ts. If you know anyone who is in the position of hiring NPs, I suggest you take them to lunch and pick their brain. Get the advice straight from the folks that matter when it comes to hiring.
Or you can ask me, your friendly career coach .
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Over the last few months I have watched the job market for NPs shrink steadily, each week I see fewer and fewer ads. The Sunday "healthcare" job section has gone from several pages in length to just a few columns, and typically only 1-2 of all the ads are looking for advanced practice nurses. Wages appear to be flat lining as well, it's been a long time since I have seen employers touting big sign on bonuses or relocation incentives. And when it comes to layoff and cutbacks, NP's no longer feel immune in this new economy. I hear stories daily from colleagues who have experienced - or are expecting - a decrease in hours and/or salary.
My late father, who was a young man during the great depression, always used to say to me "Never depend on someone else, you need to be able to take care of yourself." Folks like my father, who have lived through tough economic times, never really feel secure again. They know the value of a backup plan, no matter how sound or stable they may view their current situation.
I encourage you as an NP not to keep all your eggs in one basket. I am probably starting to sound like a broken record, but try to expand outside the clinical box. As NPs we are among the fortunate, as our background and education will allow us always have a "back-up" plan if we keep an open mind and do a little planning.
Do you have an expertise in a specific clinical area or heath topic? Consider teaching or writing continuing education programs. Local colleges and NP organizations are often looking for presenters, especially for local conferences. Don't forget nursing conferences, as an NP you are the "expert" and will be welcomed at their educational events.
Do you like to write? Contact your local health publications or community newspapers that run short health related articles and editorials and find out how you can become a contributor. There are also Internet sites like www.ehow.com where authors can publish and sell articles on topics of their choice.
Look into guest lecturing or even teaching a class at a local community college. Many have undergraduate programs in nursing and are looking for part time instructors.
Oh yeah, and don't forget blogging!
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Usually when we think of beefing up our resume we tend to start with an inventory of our skills, and then maybe we consider taking a workshop for additional training. Some of us even consider going back to school, getting our DNP or perhaps adding another certification. These are all great goals, but we shouldn't limit ourselves to growing only in the clinical arena. I challenge NPs to think bigger and broader for their personal and professional growth opportunities.
In the course of my career I have been part of many different groups and organizations, some medically related and some not. I have joined well-established groups and been part of groups that are young and growing. I have served on a board of directors, and I have helped to organize conferences. I now know Robert's Rules of Order. Sometimes I served in the lead role, sometimes as part of special committee or task force, and sometimes just as an observer. I have met incredible NP and non-NP leaders on both national and local levels. I have also become well acquainted with both my state senator and my state representative. There is only one constant, I am always the learner.
Don't underestimate the value of nonclinical experiences. Employers (current and future) will be impressed, and your patients will see a difference, too. Serving on committees or boards will increase your communication skills and give you a broader perspective in general. You will learn how to get things done and how to navigate the political waters. At the very least, you'll get to hang out with some really smart people.
Not all successful NPs are active, but I can't help but notice that ALL active NPs are successful. No matter what the economy or the job market does, none of these folks will ever find themselves in the unemployment line or without options. The professional and leadership skills they have gained from participating in various groups, task forces, committees and organizations will serve them well.
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Previously we've discussed many aspects of the job search and interview process. What should happen after you receive that phone call or e-mail informing you that you've been hired? Employers should follow up with details in writing, and because you are a savvy job seeker, you'll request it in writing if it's presented verbally! Miscommunications readily occur, and having everything written down can save you heartache later.
Your offer should clearly state the compensation. Your base compensation should be stated along with any other bonuses, profit sharing, etc. You should know what it takes for you to reach the goals established for production.
Benefits vary from employer to employer but generally include health, dental, and disability insurance. Make sure you know what portion you pay and what the employer is responsible for as well as how the health plan works.
Although you'll love your new job, you may want a day off occasionally. Paid Time Off is simply what it implies. More companies today roll both sick time and vacation time into one category rather than keep them separate. Be sure you know how many and which days are considered vacation days and how comp time is taken if the clinic is open on a holiday.
Continuing Medical Education (CME) should be separate from paid time off and will usually include a number of paid educational days and a lump sum of money to be used for conferences, etc.
There are many different types of retirement plans, and planning ahead is essential. Be sure it's recorded if your employer is contributing to your plan and what that looks like. Most often we see a match up to a certain percentage of the employee's salary.
Make sure you haven't left out the basics such as who you report to and what your hours will be. It should be noted when the first and last patients of the day are scheduled and when there is a break for lunch or catch-up.
If you are completely satisfied with all of the details in the offer, go ahead and sign on the dotted line and good luck with your new position!
Lynn Schiff, NP, is the owner of Advanced Practice Solutions, a recruiting firm specializing in permanent and temporary nurse practitioner placements. Reach her through the Web site www.advancedpracticesolutions.com.
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A couple weeks ago I attended a healthcare "listening" event with our new state senator. The meeting was hosted by my state's nursing association. Not much new was said, and by recent standards the meeting was pretty tame. In Minnesota the nursing association functions more like a union, so this meeting was their opportunity to have the undivided attention of our new senator.
As is typical of a union, there are specifics issues and causes they tend to rally around. Concerns such as safe staffing, patient handling, layoffs, mandatory overtime and on-the-job injuries. These issues are high priority mainly for RNs, but not so much (at least not directly) for NPs.
I confess I am no longer a member of the state nursing association; in fact, most of the advanced practice nurses in the state do not belong. This is by choice, as I mentioned earlier the association is really a union and therefore its members are primarily employed in hospital settings or government facilities. Since the majority of NPs work in ambulatory and private practices, not many of us see much merit in joining.
The state association, of course, would beg to differ. They are quick to point out that it was THEIR efforts and THEIR lobbyists that ultimately won NPs in our state the right to independent practice. True enough, and while we don't wish to sound ungrateful, we argue that since we comprise such a small percentage of their membership it's not very often they take up NP causes. At least not often enough for us to fork over 40+ bucks a month.
The union also feels that we owe them a debt of gratitude for increasing our wages. They claim we benefit indirectly from their negotiation of RN wage contracts across the state. Sort of a rising tide lifts all boats scenario. Maybe. Personally I think it is the retail health phenomenon that helped to drive up NP wages.
So I pose this question to you: SHOULD we be more active in our state nursing associations? After all, their infrastructure is in place, and they already have the ear of the state legislature. If we joined in greater numbers we could demand a bigger share of lobbyist time. What if your state association is a union? Does that fit with who we are as NPs and what we want our image to be? What are the pros and cons?
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Is it a sign of spending too much time online when you write a blog in response to a blog? (Wait, don't answer that.)
Naturally, I am a "fan" of Advance for NPs on Facebook and this week I noticed Jill wrote a post about "call" compensation. Now today I see another blog post about an "on call fiasco." So if you can stand one more post about call this week, I will try to demystify call and give you some tips to avoid "call" remorse.
Jill is right, call can indeed be mysterious. Not only is the method of compensation tough to pin down, but sometimes the structure of call is also murky.
Before you can begin to calculate compensation, you have to first define the call and the potential impact on your life:
Will the call be purely "phone" call, or will it require you to actually go in to work in response to a call? Don't underestimate the disruption to your life either way. Even phone consultations can seriously cut into what you do and where you go while you are on call. I don't care what the Verizon guy says, there are some places where even he and all his "network" buddies are not going to help him get decent cell reception.
How frequently will you be asked to take call? Once a month, every other week? One day a week, an entire week straight?
Is a call day the entire 24 hours? (i.e., will your phone ring at 2 a.m.?) How does this fit into your family life? One of my physician colleagues actually left a practice due to late night calls wreaking havoc with a family member's sleep disorder.
What is the volume of call? Does it matter? This is a red herring in my opinion, regardless of the call volume, you still have to be available and will have to restrict yourself to cell reception-friendly activities. Yes, that does mean no Merlot. And while we are on the subject of volume, will you be required to keep a log or chart later on the calls you take? It all takes time to do.
Will a phone be provided for you, or do you have to use your own? Call can eat up your cell minutes very quickly, so factor that in to your compensation.
There is no one universal "call" compensation structure, but these points may help you to determine what your time is worth. And as always, get it in writing, and set aside a date to revisit and revise.
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I love this time of year for several reasons. One reason is my garden. It is in full bloom, and I can really see the tangible results of all my hard work as the plants mature and grow.
I was thinking about how important good structure and foundation plants are for a successful garden, and I began thinking about the new NP students who are getting ready to start their foundation work. The process is not unlike the labor of love a garden requires.
I remember how challenging juggling a career, family and school could be at times. Success comes, and graduation will happen despite the occasional weeds that pop up. Visualizing the big picture and celebrating small successes will help you grow into your new role as an NP.
Like a mature garden this will take time and patience. Great mentors and preceptors are like the sun and rain. Soak up all you can from them. As you learn new skills you'll become stronger and more confident each day. You will begin to find your niche, your own special way of practicing. Before you realize it, you'll be ready for your boards and then your first job. You'll continue to grow and change just like our gardens do.
Sometimes trying something new is in order, and sometimes the familiar seems just right. Look forward to the end result of all your hard work, but don't forget to step back and enjoy the process and revel in how far you've come.
Lynn Schiff, NP, is the owner of Advanced Practice Solutions, a recruiting firm specializing in permanent and temporary nurse practitioner placements. www.advancedpracticesolutions.com
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What is the value of a good interview? A job offer.
Although it is possible to have a great interview and still not get the job, the opposite pretty much never happens. It is virtually impossible to perform poorly in an interview and still get the job.
To do well in an interview you must be prepared, and in order to be prepared you first must understand the purpose of an interview. I know that sounds rather elementary, but before you read further, see if you can sum up in one sentence what you believe to be the purpose of an interview.
If you said something along the lines of "to learn more about the applicant" you would be only half right. You must add "what can this applicant do for our organization?" in order to get full credit.
Failing to recognize that the question "Tell me about yourself" actually means "Tell me what you bring to the table and how it will be a benefit to us" can be a fatal error. One of my biggest pet peeves when I am interviewing candidates is being treated to a litany of reasons of why my job would be good for them, rather than the other way around. I have had candidates tell me everything from wanting a better schedule, a shorter commute, solving daycare problems, gaining new skills or just assuring me that getting this job will help them to fulfill their "dreams."
Now I am not so naïve as to believe people don't have personal reasons for seeking a new job; it's just that sharing those reasons is not a great marketing technique. How would you react if someone tried to sell you their services by informing you of what the sale would mean to them rather than what the service they provide will do for you?
I'm not recommending that you don't take the opportunity to "blow your own horn" during an interview. By all means, blow it loud and clear! Sharing accomplishments are different from sharing needs. Be vocal about what skills you bring to the table, but be clear how you can use those skills to benefit the employer.
Keep in mind that if you want to land the job, it ultimately boils down to what they need, not what you want.