DNP vs MD vs RN
I had an interesting experience last week when a patient of mine that I referred to ENT within my clinic called to ask to be referred to another provider. Apparently, this patient - who thinks very highly of me and my work ethic - went to see the specialty provider, referenced me as Dr. Cash and the ENT proceeded to bash me instead of addressing the patient's main reason for being there. This turned the patient off, and she called and spoke with one of our patient advocates about the situation.
I don't feel that it is right for a provider to bash another provider in front of a patient, let alone a provider that they have never met or spoken to. I would never bash a colleague in front of a patient or a staff member - and I would hope that other providers would be respectful of my knowledge, credentials and the fact that my patients are very satisfied and well-cared for. This is not the first time that this has happened at the clinic where I work.
You see, this has happened with our compliance officer as well (who is an RN). She came out to my office for compliance week and then went on a tirade to the radiology tech about how I wasn't a real doctor and that she was going to make sure that she put an end to me calling myself doctor. Luckily, my radiology tech stood up for me, and said that they were referencing me as Dr. Cash because I had received previous approval by the board to do so. Of course this didn't make her happy and it showed all over her face during our encounter.
I found out the next day during my annual review that she sent an email about it to our clinic director (who is also an RN) who only briefly mentioned the incident to me without any detail. The phrase "nurses eat their young" is true. I thought that I had gotten past this, given years of experience. Apparently it still applies, because some are not accepting of the changing paradigms in healthcare, especially the role of the DNP and the title and credentials that come with it.
I guess I just expected more from my own. I mean, I expect it from the physicians, but the nurses too?