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Aesthetics Practice Today

Finding Providers Online

Published May 21, 2013 3:31 PM by Kimberly Cray
Question for you:  How do you find your medical provider?

The most obvious of answers to this question is our dear friend, Google. What was life like before this search engine giant? I don't remember. I mean, seriously, who doesn't google twenty things throughout the course of the day? The truth is, however, there are many other great sites specifically dedicated to helping patients find a qualified medical provider.  

A newer site that I find to be particularly useful is Zoc Doc. You can browse the net, shop, order food and now book the next available appointment with your doctor all within a couple of clicks. This option saves the often time-consuming step of the phone call. Who likes to wait on hold, anyway? Man, I wish I had thought of that.   

What I also like about sites like Zoc Doc is that all of the reviews on their site are of confirmed patients. The medical office must confirm that they were seen before the review is posted. And patients on the site tend to show the important things that other potential patients would typically consider in choosing a provider, such as overall impression, quality of care, wait time, etc. It is not simply a site with positive or negative feedback from people who are not even confirmed patients.  

I think accuracy in reviews helps both patients and providers who are on the sites - negative feedback (if from a real patient) can serve to better the practice. This site, unlike some others out there, seems to represent offices as professional establishments and not simply a forum for people to rant and rave on their site.    

As of right now, there is no way to list non-MD providers on Zoc Doc. Hmm...I may just have to send this over to them. PAs and NPs feel free to comment/voice your thoughts on this and maybe we can remind them that we are valuable players in the world of medicine and if listed under the supervising physicians could really help patients by providing quality care. All in all, I am a fan of such sites that provide useful information to patients and make it easier for them to seek care.

2 comments

Oh, that's great.  Thank you, Paul, for letting us know.  I will look into that site.  

Kimberly Cray May 30, 2013 12:02 PM

BetterDoctor.com is launching NPs in a couple of days.

Paul Whitaker May 22, 2013 2:31 PM
San Carlos CA

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    Occupation: Physician Assistant/Nurse Practitioner
    Setting: Miami & Upland, Calif.
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