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April 2012 - Posts

ADVANCE Perspective: Nurses

CE Live: Customer Service Tips
April 27, 2012 12:35 PM by Mike Bederka
Customers evaluate us using a hospitality model, not a medical model. Because of this dissonance in expectations, we experience treatment and communication challenges. Understand how your customers evaluate you and your practice using their measurements, Read More...
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Debt Collection Before Patient Care: Where Do We Draw the Line?
April 26, 2012 3:13 PM by Catlin Nalley
When an individual arrives at the ED the “hospital employee” who greets them may not be who they claim to be. A recent New York Times article revealed a growing practice among healthcare facilities. Patients seeking care and recovering patients are being Read More...
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Confronting the Bullies
April 24, 2012 3:40 PM by Rich Krisher
Everybody's talking about it and too few are doing anything about it. "It" is bullying in the nursing workplace. When we published an article on the subject in January, readers posted an avalanche of responses. Many related personal stories of unresolved Read More...
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Every Step of the Way: A Nurse's Cancer Diary - Entry 12
April 23, 2012 5:56 PM by Guest Blogger
Nancy Cohen, BSN, RN, has graciously shared her personal journal, in which she writes about doing battle with cancer for the second time in her life. This is the 12th installment of a weekly blog that will enable readers to join her on the journey. Entry Read More...
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Is My Passion for My Job Killing Me?
April 19, 2012 4:44 PM by Chuck Holt
I thoroughly enjoy editing articles. Whether written by a trio of PhDs, a CNO, a staff nurse writing for her first time, a freelance journalist or another ADVANCE editor, I just can't let a sentence be until it sounds right in my head. A long-time telecommuter, Read More...
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Suspicious SIDS Case in Texas
April 19, 2012 11:27 AM by Robin Hocevar
This month, a mother in Texas was convicted of child endangerment after a second baby died of SIDS due to co-sleeping. In July 2010, Vanessa and Mark Clark's 2-month old son died while sleeping with his parents. Vanessa Clark had Xanax and Hydrocodone Read More...
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Every Step of the Way: A Nurse's Cancer Diary - Entry 11
April 17, 2012 5:47 PM by Guest Blogger
Nancy Cohen, BSN, RN, has graciously shared her personal journal, in which she writes about doing battle with cancer for the second time in her life. This is the 11th installment of a weekly blog that will enable readers to join her on the journey. Entry Read More...
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Every Step of the Way: A Nurse's Cancer Diary - Entry 10
April 9, 2012 7:10 PM by Guest Blogger
Nancy Cohen, BSN, RN, has graciously shared her personal journal, in which she writes about doing battle with cancer for the second time in her life. This is the tenth installment of a weekly blog that will enable readers to join her on the journey. Entry Read More...
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Motivation Matters
April 9, 2012 9:10 AM by Stacey Miller
What motivates you to get up in the morning (or in the evening, afternoon or middle of the night depending on your schedule) and go to work? That's not really a tough question for most people — money, of course. As Daniel Pink, former speechwriter to Read More...
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Every Step of the Way: A Nurse's Cancer Diary - Entry 9
April 3, 2012 2:28 PM by Guest Blogger
Nancy Cohen, BSN, RN, has graciously shared her personal journal, in which she writes about doing battle with cancer for the second time in her life. This is the ninth installment of a weekly blog that will enable readers to join her on the journey. Entry Read More...
5 comments »     

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