Guest editorial by Stacy Slater, MSN, BS, RN-BC, Revenue Cycle Coordinator, Munson Healthcare, Traverse City, MI
Pay-for-performance, value-based purchasing, the triple aim of healthcare, HCAHPS, volume to value - Nurses need, at the very least, a rudimentary understanding of these terms and how the care they provide directly affects reimbursement and how reimbursement impacts the care they provide to their patients.
What is this: The two main goals of the Patient Protection and Affordable Care Act of 2010 are reforming health insurance (the Marketplace) and reforming delivery and payment systems (pay-for-performance). Pay-for-performance is the reimbursement model that Medicare is using to drive the triple aim (improved value, improved outcomes, and improved patient experience). Value-based purchasing is just one of the elements of pay-for-performance.
What does it mean and how does it impact nursing: Value-based purchasing (VBP) is a method of payment that involves penalties or incentives. This method allows CMS to "purchase" value when it pays for healthcare versus paying for services based on volume or "fee-for-service." Currently, all healthcare providers that participate with Medicare are transitioning from volume to value. One of the measures of the VBP program is patient experience. The patient satisfaction scores, measured via the Hospital Consumer Assessment of Healthcare Providers and System (HCAPHS), surveys inpatients post discharge and includes questions that are directly related to nursing care. Questions such as nurse-patient communication, how well pain was controlled, quietness and cleanliness of the patient's room, how well discharge orders were understood, responsiveness of staff, and communication about medications. The quality of care that nurses provide can be measured and can be positively reflected in patient outcomes and payments received by the health system. This collaboration between nursing and finance can lead to improved patient outcomes and improved value.
In her blog, Pamela Austin Thompson, chief executive officer of AONE, eloquently states the need for nursing and finance to be on the same team. To prevent patient care from becoming secondary to reimbursement, we need nursing professionals who understand finance and the financial impact of clinical decisions, and financial professionals who understand how cost-reduction measures impact the delivery of patient care.
This is our time to shine and step out front - nurses and the quality of care that we provide can improve the value of care, improve patient outcomes, improve the patient experience and in essence be the drivers of healthcare reimbursement.
Editor's Note: This guest post is written by Veronica Gutchell, DNP ‘13, RN, CNS, CRNP, assistant professor, University of Maryland School of Nursing
On any given night, about 3,000 people in Baltimore experience homelessness. To help with this ongoing problem, University of Maryland School of Nursing (UMSON) faculty members Katherine Fornili, MPH, RN, CARN, assistant professor, and Rosemary Riel, MAA, clinical instructor and associate director, Office of Global Health, and I participated in the Baltimore City Point in Time count last winter. We worked with both sheltered and unsheltered individuals. The data from the count is used to advocate for resources, plan programs, implement policies to address homelessness, and evaluate the use of existing resources and programs.
I came upon this opportunity through the Global Health Certificate program at the University of Maryland School of Nursing. The Global Health Certificate program helped me think about my practice through the lens of social justice. It challenged me to understand my own biases and how they impact my practice as a nurse practitioner. Using the lens of social justice changed the way I work with underserved patients in primary care.
We spent a lot of time in the certificate program focusing on the social determinants of health and then we applied those concepts in a field placement experience. Going abroad for four to six weeks didn't work for my life at the time, so I asked for the opportunity to practice applying the social determinants of health locally.
My assignment addressed the issue of homelessness in Baltimore. Through the faculty's network of contacts, I was introduced to some very talented people at Health Care for the Homeless, a nationally-recognized model for the delivery of health care to those experiencing homelessness. Through Health Care for the Homeless, I was able to work on a project to start up a mobile clinic program. The mobile clinic delivers primary health care to those experiencing homelessness in Baltimore and surrounding areas.
In researching my project proposal, I came across 2013 data from the Mayor's office on the Baltimore City Point in Time Count. After my field placement was completed, and I presented my experience, a colleague talked to me about volunteering for the next Count. I was immediately interested in organizing volunteers from UMSON, so I sent an email to the School's faculty and staff announcing a service opportunity. Nine people responded and three of us ended up being able to participate. The organizers needed most volunteers for the overnight count and it turned out that the three of us were able to volunteer for both nights.
The Count involved conducting a survey to try to better understand who experiences homelessness. For example, from the 2013 Count, 52 percent of respondents reported a history of mental illness, 56 percent a history of substance abuse, and 11 percent indicated they were veterans. This information helps communities determine how to tailor services to those in need.
Questions on the 2015 survey looked at mental illness, substance abuse, Post Traumatic Stress Disorder, and veteran status. Additionally, there were questions about previous experience with trauma and how long an individual had been experiencing homelessness. Almost every person I surveyed agreed to participate. I even had one individual who was sleeping on the street in 27-degree weather say "God bless you."
The experience of homelessness can seem overwhelming. Even so, I feel optimistic about the goal of making homelessness "rare and brief." Journey Home Baltimore, the organizers of this event, estimates over 300 people volunteered to help with the 2015 count. I'm hopeful because there are a lot of people who cared enough to come out in the middle of two cold winter nights to conduct this important survey. The volunteers were a widely diverse group of community members; for me, there's something moving and promising about that. I am inspired by those who dedicate their professional lives and those who volunteer to make homelessness a temporary experience for individuals and families. It's that work and commitment that keeps me encouraged.
Editor's Note: This guest post is written by Lisa Bingham, MSN, RN from Newburg, Oregon. She has been a registered nurse for 18 years and is currently pursuing her FNP from Gonzaga University
I fully support the idea about leveling "the playing field" when it comes to requiring advanced degrees for nurses to practice. I believe that my advanced education has greatly improved my nursing care; however, there is very important aspect related to this debate that is often neglected.
One of the problems with requiring advanced degrees for nurses, is, according to the American Association of Colleges of Nursing (AACN), we not only have a nursing shortage but a faculty shortage as well. As a recent nursing faculty member, I can tell you that I worked in one of at least 700 nursing schools with vacant faculty positions (http://www.aacn.nche.edu/media-relations/fact-sheets/nursing-faculty-shortage). Although the average salary of a nursing instructor is slightly over $78,000 per year, I was making a little more than half that amount and working every day of the week to prepare my students for the workforce. When my students graduated and obtained a job, they made more money than I did. A nurse practitioner, who also requires a master's degree, averages over $91,000 per year (http://www.aacn.nche.edu/media-relations/fact-sheets/nursing-faculty-shortage).
Compensation, although important, is not the most important aspect of a career. As I previously stated, I worked every day. I am an organized person by nature, but not only were there papers to grade and research to be done in order to prepare for lectures and clinical experiences, in an academic setting service is a requirement of scholarly research and publication in order to gain promotion. There were often marathon faculty meetings as well as hours of advising of students. Most of the time, it feels like you don't get to spend enough time with working with the students which is the whole reason you started teaching. People say, "Well, you get the summer off." Again, we are doing research, service and preparing for the next academic year. We are volunteering at new student orientations and academic advising for the incoming freshmen and transfer students.
I am not complaining about the job as I loved spending time with students, but I am trying to show that there is much more to being a nursing faculty member than working 12 hours and then going home. (I'm not saying that working a 12 hours shift in a hospital is not difficult). I also have a spouse and four children. I had to stop working as a nursing faculty in order to be present with my family. I now have a part-time nursing position in which I spend 24 hours and make more money per hour than I did as a nursing faculty.
The compensation for the amount of hours that a nursing faculty is required to spend is not adequate. Until this is remedied, requiring advanced degrees for nurses is going to be an uphill climb. It's a wonderful idea and has been shown to improve patient outcomes, but thought needs to be put toward nursing faculty retention and compensation in order to make advanced practice degree requirements work.
Editor's Note: This guest post is written by Kathy Eliscu, BA, RN, who worked more than 30 years as a nurse in maternal/child health, office nursing, school nursing, and psychiatry at a major mental health clinic.
After 30-plus years in nursing, I've accumulated plenty of stories. You get it, if you've been in nursing for a while. Like for at least a week.
In the first decade, nursing experiences floated through my mind like sand pebbles dumped from shoes after an afternoon at the beach. I was aware of them, but didn't put them much into conscious thought, since my brain was already figuring out a grocery list for the way home and wondering if pizza and ice cream for the fourth night in a row was really such a bad thing. Wait. There were a few outstanding memories - some of us who have been nurses for a long time will recall - when being hollered at by a doctor was not uncommon, when working night shift meant cleaning up the floor after a delivery and checking on mom and baby in between swipes of the mop. And, of course, there are the tender recalls of the gift of truly being present with a patient, the basics of helping, which brought most of us into the profession in the first place.
There have been controversies around union issues, the transient, occasional lateral violence between nurses ... there are probably few experienced nurses today who don't have stories to tell.
Then came the big insurance changes - more restrictions on hospital stays, the advent of prior approvals for treatments and certain medications, often shifting the day-to-day focus of nurses. For me, time spent with patients was greatly reduced due to increased time on the phone with insurance companies and an increase in staff meetings largely focused on keeping up with regulations and the changing systems required to do that. At times, it all seemed so ridiculous. BECAUSE IT WAS.
It wasn't long before I began to imagine humorous scenarios beyond the agony. It was either that, or consume large quantities of chocolate at eight in the morning. Sitting through what once seemed largely patient-focused meetings now felt like board meetings, with graphs and charts and outcomes - yes, there were lots of numbers. Big numbers, small numbers, scary numbers. The way of corporate thinking had reached medicine in a big way. I'd look around the room: 20 or 30 professionals crammed into a classroom, eyes glazing over watching a powerpoint presentation filled with statistics. It made me want to run home to take a shower. Soon, I couldn't help myself from looking at nearly everything more critically, and thankfully, with laughter. For now, I was also dealing with my the middle years, complete with aging parents, a child still in college, my inability to say no when someone needed a favor ... and I began to imagine "what if" scenarios. I confess I may have missed a few of the important facts of some of the unending "initiatives" at these meetings. But using humor as a tool for coping with the boredom and get-me-outta-here thoughts each time actually gave me all the more smiles and charity for when I did - finally and blessedly - get to actually interact with a patient.
Not Even Dark Chocolate Can Fix This Mess is fiction. It's the wildly, silly story of a woman who nurses by day and crams her overwhelmed life into the rest. She gets roped into doing a good deed for her niece and in her constantly-overwhelmed state, ends up making a huge, embarrassing mistake. Even though she's tried all that deep breathing stuff. Friends, you will learn nothing from this novel. But it will give you some much-deserved laughs. You've earned it.
Now, pay attention to the powerpoint. And nod slowly up and down. It looks good.
Editor's Note: This guest post is written by by Nancy C. Lee, MD, deputy assistant secretary of health - women's health, and director of the office on women's health at the Department of Health and Human Services and Ana N. Fadich, MPH, CHES, vice president, men's health network.
Each year we ask women and men to take two weeks out of their routines to make their health a priority. In May, we ask women to take small steps to improve their health during National Women's Health Week (NWHW) (May 10-16). In June, Men's Health Week (MHW) encourages men to get regular preventive care (June 15-21). With NWHW behind us and now that we are in the middle of MHW, it's a great time to talk about how we can all team up for better health the other 50 weeks of the year!
We know that the healthiest decisions aren't always the easiest ones to make. But with support and encouragement from the people we love - particularly our partners and families - making smarter choices is easier. Let's make focusing on healthy behaviors and prevention a team effort.
Now's the time to team up with your partner to meet your health goals together. If you are not married, partner with a family member, friend, or coworker! Having someone else who is committed to the same things will make it easier for both of you to stick to a healthier lifestyle. Here are some small changes you can make today:
- Move more - together.Try changing the way you think about exercise. See it as quality time you can spend with your partner, kids, friends, or coworkers. Getting active with others is a lot more fun than slogging through a workout alone, so it's easier to stick with it. Need ideas? Take up a new sport, play tag with your kids at the playground, or take a brisk walk at lunchtime with your coworker. Having someone else to get moving with also makes motivation a little easier. You can hold each other accountable, and celebrate your achievements together.
- Experience the joys of cooking.Interested in saving money and eating healthier? Start cooking at home more often, and have your family help with the shopping, menu planning, and prep work. When you're the chef, you choose how big your portions are and know exactly what goes into your meals - both of which are important to weight management. Spice things up by trying new recipes and flavors at least once a month.
- Sync your annual checkups.Make sure you and you partner both get your annual checkups by scheduling your appointments at the same time, for the same day. If you both aim for a late-morning visit, you can pack a lunch and have a picnic together afterward. Over lunch, talk about how you can help each other reach your health goals.
That last one may feel a little strange at first. After all, we're used to the idea of exercising or eating with other people, but going to the doctor? There are benefits, though! If you're someone who feels anxious around doctors, knowing your partner is doing the same thing can give you much-needed support. If you have a hard time remembering what your doctor told you to do, talking it over with your partner afterward can help you keep track of the information. All women and men - even if they feel fine - need to receive routine care. Your annual checkup is a time to talk with your provider about how you're doing, how you'd like to be doing, and what changes you can make to reach your health goals. It's also a time to get preventive services and screenings. And thanks to the Affordable Care Act, most health plans must cover a set of preventive services at no cost to you, even if you haven't met your yearly deductible. For a complete list of covered services for adults, visit http://www.healthcare.gov/.
When you and your partner take steps for good health, not only are you helping each other stay healthy for the long-haul, but you're setting a positive example for your kids. It shows them that health is important and it's okay to talk about it. In fact, you should talk about it. Build an open line of communication with your kids, and help them feel comfortable coming to you with questions about their health. It's time we made health a family affair this week and every week. When you're healthy and happy, everyone wins!
Editor's Note: This guest post is written by Christine W. Clarke, RN, MS, ONC, educator, Houston Methodist Orthopaedics
When I reflect on the elements which persuaded my decision to become a nurse, I cannot ignore hereditary influence. Between my maternal grandfather's aunt serving with Florence Nightingale during the Crimean War and three of my aunts graduating as diploma nurses after WW II, I would say my genes are pretty entrenched in a passion for nursing!
My first job during college was working as a weekend secretary on an orthopaedic ward at a major medical center hospital in the northeast. It was then that I grew to admire the spirit of the "floor" nurse who wore a starched white uniform, nurse's cap, white stockings, white shoes, and a navy blue cape clasped at the neck worn during cold, snowy weather. I was in awe of how that uniform stayed a pristine white after an eight hour shift! Those nurses worked diligently to nurse adult patients with complicated musculoskeletal conditions. I loved to sit at the bedside with some of the long-term patients to listen to their stories. The head nurse wore many hats. She was the medication nurse who poured meds in the nurse's station from a locked wooden cabinet. She was acutely aware of each patient's condition and was prepared to give a succinct report to every attending MD at 0800. She also oversaw the role of the RN as they performed the patient assessment, dressing changes, and prepared the patient for surgery. The LVN answered to the RN, and there were no patient care assistants. The LVN took vitals, measured I&O's, turned scoliosis patients on Foster frames, monitored patients in restraints, and was expected to bathe every patient, while still having time to autoclave metal bedpans before the end of their eight hour shift. The nurse did it all and I was so excited to be a small part of their team!
Although I was told, "You should have been a nurse" many times during my life, I don't think I seriously considered going into the nursing profession until I experienced a life-changing event which happened to me as a patient at Houston Methodist Hospital. As an adolescent, I developed a chronic hip condition which leads to significant arthritic pain and immobility. The predictable treatment was total hip replacement. I was encouraged to wait as long as possible to receive the most reliable implant which would improve my quality of life, a life without chronic arthritic pain. A nurse from our church recommended a well-known, highly respected orthopaedic surgeon at Methodist. At 40 years old, I underwent hip replacement surgery. I remember waking up in a private room, surrounded by my family; and best of all, I was free from hip pain!
My nurses were experienced orthopaedic nurses who exhibited a kind, and caring passion in the art of nursing. I trusted them with my life. Because of my positive experience from an inpatient perception, I felt a strong urge toward following the Golden Rule, that is, to "give back." Could I be a nurse? My hip was fixed, but I was unsure I could endure the physical demands required of a nurse. My final nudge was from my husband who said, "There is nothing wrong with your brain - go back to school and become a nurse." That gentle push was what I needed to fulfill my need to give back to those who changed my life.
I have since graduated with my Master's degree and have shared my personal story thru pre-operative teaching to hundreds of elective joint replacement patients which have included nurses, pharmacists, physicians, and high-profile individuals.
As I approach the age of retirement along with many of my nurse colleagues, I urge graduate nurses to consider entering the specialty of orthopaedics. There is no question that nursing is a stressful profession. The orthopaedic patient population envelopes many more co morbidities which go hand in hand with chronic and acute musculoskeletal disorders. Arthritis may be accompanied by the challenge of immobility and obesity, drug or alcohol dependency, depression, hypertension, and/or diabetes. Mobilizing ortho patients may be physically exhausting; but the rewards of watching a patient walk straight and tall, with minimal pain, just a day after surgery, allows one to quickly forget how physically demanding ortho nursing can be. I can only hope that sharing my experience has made a difference!
By Corina Wilkin, BSN, RN
The American Organization of Nurse Executives (AONE) and Emergency Nurses Association (ENA) recently held a ‘Day of Dialogue' to discuss how incidents of violence are currently addressed in hospitals. AONE includes lateral violence, or bullying, between colleagues (e.g. nurse/nurse, doctor/nurse) in their definition of workplace violence. According to the Workplace Bullying Institute (WBI) workplace bullying is partially defined as repeated, health-harming mistreatment of one or more persons (the targets) by one or more perpetrators. It is abusive conduct that:
- is threatening, humiliating, or intimidating
- sabotages or interferes with work impacting productivity of the victim
- includes verbal abuse
- is non-physical violence and is sub-lethal (unless the victim commits suicide)
- is driven by perpetrators' need to control the targeted individual(s)
- is initiated by bullies who choose their targets, timing, location, and methods
- includes acts of commission (doing things to others) or omission (withholding resources from others)
- requires consequences for the targeted individual
- escalates to involve others who side with the bully (through peer pressure or coercion)
- undermines legitimate business interests when bullies' personal agendas take precedence over work itself
- is akin to domestic violence
"Being bullied at work most closely resembles the experience of being a battered spouse. The abuser inflicts pain when and where she or he chooses; keeping the target (victim) off balance knowing that [lateral] violence can happen on a whim, but dangling the hope that safety is possible during a period of peace of unknown duration. The target is kept close to the abuser by the nature of the relationship between them -- husband to wife or boss to subordinate or co-worker to co-worker," (WBI website).
The WBI states that the "most easily exploited targets are people with a desire to help, heal, teach, develop, and nurture others. Targets generally do not respond to aggression with aggression. But the price paid for apparent submissiveness is that the bully can act with impunity (as long as the employer also does nothing)." According to the 2007 WBI - Zogby Survey, 45% of targeted individuals suffer stress-related health problems. WBI reports that victims suffer negative consequences to end the abuse as follows:
- 28% quit voluntarily
- 25% were forced out (constructive discharge)
- 25% were terminated
- 11% transferred to other jobs in the same organization
As a victim of workplace bullying, I can relate to other WBI. When I have talked to my direct supervisor about these issues, she has spent time counseling me to improve my response to my bullies. This leads me to question my own behavior when it is not my behavior that is the problem. The most recent bullying incidence involved a coworker popping a latex balloon in my presence and announcing to our entire office that people with latex allergies should not be in the office. Yes, I have a latex allergy. When I complained to my boss she asked what I could have done differently. The ‘dream job' has turned into a living nightmare.
I have a history of childhood bullying. The cumulative effects of a childhood history pockmarked with bullying along with the past 20 months of being victimized in the workplace has led me to withdraw a little more every day. I suffer because of my bullies' behavior. According to the WBI that is generally the case. They wrote that only 11% of perpetrators experience negative consequences (5% terminated, 6% punished) resulting in a ‘no consequence rate' of 89% for bullies."
I have myriad questions. Questions a battered spouse likely asks him- or herself.
- Why me?
- Is it my fault?
- Do I need to change?
- If so, how?
- Am I crazy?
- Am I awful?
- Do I deserve it?
- Am I ‘that' person no one wants around?
- Why don't ‘they' like me?
- Is it true when my boss tells me these are issues I'd have at any other hospital?
- Would another hospital even want me?
- Am I the problem?
Every day it is a little harder for me to come to work. As my family's primary wage earner, I don't have the luxury of removing myself from the situation without making provisions. And the longer I stay the more the harmful effects accumulate and whittle away my professional sense of self as well as my sense of safety in the workplace.
Hell, what am I talking about? I have no sense of safety in the workplace. I know another attack is coming. But I am not ready for it. I will never be ready for it.
American Organization of Nurse Executives, Mitigating Violence in the Workplace, http://www.aone.org/resources/PDFs/Mitigating_Violence_GP_final.pdf 2014
Workplace Bullying Institute, http://www.workplacebullying.org/individuals/problem/being-bullied/, 2014
Editor's note: Guest blogger Samer Koutoubi, MD, PhD, is program director and faculty member, public health at American Public University
The health and well-being of Americans should be the top priority of Congress. So why is Congress considering removing $900 million in public health funding from the Centers for Disease Control (CDC) in FY 2016?
The proposal to repeal the Prevention and Public Health Fund will make public health professionals weak and unable to protect the health of our people and communities. This is unacceptable.
The deep cut in FY2016 will reduce and/or remove existing funding for key preventive services and programs for chronic diseases such as obesity, cardiovascular disease and stroke, diabetes, and cancer. This will be disastrous for our country, especially for low-income Americans, and other who benefit from the Supplemental Nutrition Assistance Program (SNAP).
Dr. George Benjamin, American Public Health Association executive director said, "In the face of fiscal pressures, we look forward to working with the administration and Congress to reverse austerity measures that prevent adequate investment in programs that promote and protect public health."
What we need to do?
Nurses and other health care professionals - as well as patients and others who will be significantly impacted by these cuts--should contact local, state, and federal officials and tell them to invest in the public health system to save lives and money. These funds are needed to keep America healthy.
While the new 2016 proposed budget has deep cuts in key public health programs, new programs have been funded especially in the areas of global health security. For more information, please visit the U.S. Department of Health & Human Services HHS 2016 budget, visit www.hhs.gov/budget.
Editor's Note: Guest blogger Ronda McKay, DNP, CNS, RN is chief nursing officer and vice president of patient care services at Community Hospital, Munster, Ind.
My recent article - Using Technology to Enhance Nurse Safety - generated quite a bit of response from members of the nursing community. The discussion is important, as such discourse helps to move our profession forward. I would like to take this opportunity to emphasize some points that I think should be added to this conversation:
1. Safety is an important concern for all healthcare workers, especially nurses. According to Top 10 Patient Safety Concerns for 2015, a recently released report from ECRI Institute, a non-profit research organization, "managing patient violence" should be a top priority for all healthcare organizations. Our organization, Community Hospital, Munster, Ind., is addressing this important challenge, and others should follow suit. The button on the real-time locating systems (RTLS) badge allows our nurses to summon help immediately when faced with patient violence. The system also helps to improve nursing workflow - patient calls are automatically cancelled when the nurse enters the room, so the nurse focus on the patient rather than the button on the wall.
2. The use of RTLS is just one of a variety of initiatives that we have in place to keep workers safe. It is a single, but important, component of a multi-faceted security program that includes a variety of strategies and technologies designed to keep our staff safe.
3. Healthcare organizations need to create healthy working environments for their workers. Leaders and managers need to communicate freely and openly with staff about workplace practices, policies and procedures. Perhaps more important, though, leaders need to abide by the "actions speak louder than words" rule and make sure their organizations not only talk about but actually nurture environments of trust. Indeed, it's this communication and follow-through that leads to a healthy and happy work environment, not the fact that an organization does or does not use a particular technology - such as RTLS.
4. We fully understand the "big brother" concerns associated with RTLS. That's why we clearly spelled out the expectations and intended purpose for using RTLS before implementing the system. Even more important, organizations then need to actually use RTLS in the expressed manner (i.e. to improve workflow, enhance safety or track assets - not to monitor employee breaks or keep tabs on employee movement). For example, if an organization adopts RTLS in an effort to improve workflow - and then uses the technology to make it possible for clinicians to spend more time at the patient bedside, the RTLS will be warmly embraced. Of course, if an organization does monitor clinicians' break time and uses the information in a punitive manner, clinicians will quickly dismiss RTLS, and the benefits of the system will never be realized. Overall, when RTLS is implemented to accomplish specific goals - and then is only used for this express purpose - concerns about the technology being used to covertly keep tabs on workers quickly dissipate.
In sum, succeeding with RTLS, as with any other technology, takes much more than simply implementing the solution. To truly benefit from any innovation, organizations need to create and nurture a culture that can truly support the use of technology solutions for the greater good.
Editor's Note: This guest post is written by Stephanie Noblit, MLS(ASCP)CM, who blogs for our sister publication ADVANCE for Laboratory.
Earlier this May, at ASCLS-Pennsylvania's state meeting, I attended an educational session entitled, "When Professionals Meet: Bridging the Gap between the Laboratory and Nursing." Like most medical laboratory professionals, my opinion of nurses isn't exactly a positive one. So, I was intrigued to hear what the speaker had to say. The presenter was Lucinda Manning, who works in the immunohematogy reference laboratory at ARUP laboratories. Interestingly, Manning is certified as both an MLS and an RN. Unlike us lab techs hidden away in the basement or the nurses up on the floors, Manning has experienced both sides. Seeing her credentials, I figured that this woman may have the answer to the age old question on why lab professionals and nurses just can't get along.
The humor website Uncyclopedia's page on medical laboratory scientists, describes nurses as, "the med tech's arch nemesis and rival." Although you may wholeheartedly agree with that statement when you are being yelled at by a nurse over the phone, it is statements like these that only further create a divide between the two professions. Manning told us to think of a hospital like a wheel with each spoke being a different category of hospital personnel. Then she told us to imagine how the wheel would work if you took one of the spokes away. It was easy for us to imagine how taking away the lab would affect the hospital: no lab, no results. We soon realized, however, that every other personnel area was equally as important as the lab.
The thing Manning stressed in her presentation was that nurses and lab professionals are very different, but we both have a major thing in common and that is our concern for our patients. Often times, we accuse one other of not caring for the patient, but it is not that either side neglects the wellbeing of the patient; we just show we care in different ways. For example, a lab person will not report out a result until they are confident their instrument is working properly through the use of QC. On the flip side, a nurse wants to quickly determine a care plan for their patient so they can get them on the road to recovery. Our intentions are the same, but the different styles of thinking between nurses and the lab causes things to become lost in translation.
Recently, an article entitled, "13 Things this Lab Scientist Wishes Every Nurse Knew," went viral among lab professionals. While every bullet point in the article has crossed my mind numerous times, the truth is that I have the upmost respect for nurses. I know that they are up there on the front lines dealing with patients every day, and I know I could never do what they do. The bottom line is everyone's main concern is the patient, and the only way our patients can receive the best care is if we all work together and respect each other.
By Jamil King, National Sales Manager, Panasonic
As the role of nurses has evolved throughout the years, so too have the mobile computing tools they depend on in the fast-paced healthcare environment. Being on the front lines of patient care, nurses have often been the early adopters of different technology to aid in delivery of patient care - from beepers to "computers on wheels" to PDAs. As faster information retrieval and better documentation tools have become imperative in the healthcare industry, many are looking to next-generation mobile computing tools to increase productivity, reduce costs, and provide more accurate and efficient patient care.
Despite the excitement around mobile computing in the mHealth arena, 93% of nurses in for-profit facilities stated they do not have computers in each room or hand-held/mobile devices to aid in the EHR requirements, according to the Q3 2014 Black Book EHR Loyalty survey. This lack of IT resources has a dramatic effect on nurse workflow patterns and inevitably leads to time taken away from patient care. In this environment where all staff are driven to operate at the top of their license, every minute of time savings and every improvement in accuracy and efficiency is critical to improving outcomes.
Recent innovations in mobile computing technology are the physical manifestation of the industry's rapid rate of change - from 4K displays to view medical imagery more clearly, to integrated barcode readers to use in medication management, to smaller and lighter tablets that fit in a pocket but offer the same processing power as a desktop computer - every new innovation addresses a genuine concern identified by the preceding group of healthcare professionals. Every move the industry makes toward providing nurses with effective mobile computing solutions translates into better, more efficient patient care.
As mobile computing has evolved over the years, equally so has nursing as a career. Nurses are now not only providing care, but working behind the scenes in IT purchasing and implementation, as well. A 2014 survey of more than 3,000 nurses found that 70 percent of respondents agreed nurses play an important role in medical device integration. With this in mind, a relatively new specialty has evolved - the nursing informatics specialist, a discipline that "integrates nursing science, computer science, and information science to manage and communicate data, information, knowledge, and wisdom in nursing practice," according to HIMSS. It is clear informatics nurses will continue to be instrumental players in the analysis, implementation, and optimization of advanced information systems and emerging technologies that aim to improve the quality of patient care, while reducing costs.
As nursing professionals continue to excel within the healthcare industry at all levels of leadership, their understanding and acceptance of technology will continue to propel the use of digital tools, mobile computing included, into an integrated health experience. Nurses know that mobile, point-of-care computing solutions provide a way to effectively leverage information technology to advance both clinical productivity and patient care quality.
Interested in the growing importance of informatics nurses in the healthcare information technology environment? Check out the 2015 HIMSS Impact of the Informatics Nurse Survey to view the full results and infographic.
Guest blogger Rebecca Bone, MSN, RN is assistant professor, Tennessee State University
Indeed, a nursing faculty shortage exists within nursing programs across the nation. Many institutions of higher learning are choosing to fill nurse educator positions with advanced practice nurses, in particular, nurse practitioners. As this may appear to be a quick fix for a serious problem, filling educator positions with individuals that lack formal nursing education curriculum presents a number of challenges for practitioners as well as students.
Nurse Practitioners definitely possess exceptional clinical knowledge, but many quickly discover they are treading on unfamiliar territory when attempting to enter the nurse educator arena. Often, they lack the skills to effectively communicate knowledge for student learning to occur. Most students complain that practitioners have a tendency to teach above the level of the average nursing student's comprehension. Frequently, nurse practitioners assume the student has prior knowledge of certain content, when in fact, sufficient learning has not occurred which hinders the student from progressing to higher level concepts. This false assumption retards student learning.
Nurse practitioners who lack formal training in nursing education struggle with the daily responsibilities of the nurse educator role. Many do not understand the theoretical concepts of teaching and learning, much less using Bloom's Taxonomy to guide item writing to effectively evaluate student learning. They certainly are baffled when asked to link course learning outcomes with program learning outcomes. These are essential skills that must be mastered in order to be an effective nurse educator. Practitioners know what the NCLEX is, but don't understand the importance of the NCLEX blueprint. Therefore, practitioners frequently experience and express frustration when assuming nurse educator roles without acquiring formal knowledge.
The purpose of post article is to enlighten practitioners who are contemplating nurse educator positions to the challenges that have been observed and reported. Many have a false sense of the nurse educator role, not realizing that it is common practice to devote evening and weekend hours for lecture preparation and/or examination construction. In addition, nurse educators are expected to participate in university activities, be active members of professional organizations, and engage in research. Thus, the role of the nurse educator can be very overwhelming at best and most often undervalued.
By Rose Sherman, EdD, RN, NEA-BC, CNL, FAAN
Research reported in March 24/31, 2015, issue of JAMA has opened a nationwide discussion about the pay inequality in nursing. The study findings indicate that male nurses make on average $5,100 more than their female colleagues. The data was drawn from National Nursing Samples conducted between 1988 and 2008 and American Community Surveys conducted between 2001 and 2013. The research team included two RNs - Dr. Ulrike Muenich from the University of California and Dr. Peter Buerhaus, a well-known workforce researcher at Vanderbilt University Medical Center. While none of the surveys used were originally targeted to look at pay inequity, the researchers were able to control for demographic differences, job position, hours worked and a variety of other factors as they evaluated pay.
The salary gap existed in all specialties except orthopedics and all positions including management. The monetary differences ranged from a low of $3,792 in chronic care to a high of $17,290 in nurse anesthesia. The study has limitations in that only 7% of the total sample were men. No specific reasons for the inequalities were identified. Nursing experts have speculated that men may be better salary negotiators, women may take lower paying positions with more flexibility to raise children, and some organizations may offer higher salaries to male nurses to diversify their workforce. This is the first study published on this topic and more research is clearly needed.
Although there may be missing pieces to the puzzle, the research findings provide compelling evidence that there are pay inequalities in nursing. This is a troubling trend in a predominantly female profession long believed to offer equal opportunity to both sexes. It has resulted in a call to action from leaders in professional nursing associations for Executive Nurse Leaders in organizations to review wage data by gender for employees in equal positions with comparable experience to identify any bias in pay. Likewise, female RNs seeking positions should do more due diligence in organizations to insure that there is pay equity for both sexes.
There is a sense of urgency to rectify this problem. With 3 million Baby Boomers turning 65 each year between 2014 and 2034, it is anticipated that Generation Y (born 1980-2000) will be 50% of the nursing workforce by 2020. Workforce shortages are anticipated across all specialties. Generation Y nurses look to work in healthy environments where there is leadership transparency and equity in how they are rewarded. Their technological abilities and the availability of websites such as www.glassdoor.com will enable them to more easily identify organizations where there are pay inequities between men and women. If they find inequality, they are more likely than any generational cohort that preceded them to leave an organization and seek other opportunities.
Wise leaders will look at this research and take action now.
Rose O. Sherman is the Blake Distinguished Professor in Nursing and Director of the Nursing Leadership Institute in the Christine E. Lynn College of Nursing at Florida Atlantic University. She can be reached at email@example.com.
Muench, U., Sindelar, J., Busch, S.H. & Buerhaus, P.I. (2015). Salary Differences between Male and Female Registered Nurses in the United States. Journal of the American Medical Association. 313(12), 1265-1267.
By Violet Edwards, Nursing Student BSN, Medgar Evers College
I wish to convey my concern for the safety of nurses. We are faced with challenges and risks each day on the job and are expected to provide safe quality care, yet our safety is constantly compromised. Latex allergy is still a problem in the hospitals and I am partially happy that you brought this topic to light.
I agree that “nothing in the world can be latex free," but it is imperative that all hospitals aim to be latex safe. Nurses are expected to give safe quality care so therefore their environment should be conducive to such. As stated in the article, latex gloves are not the only medium of allergy for the nurse in the workplace so creating a latex resource nurse to work with the latex committees is not solving the problem.
Some nurses are forced to leave areas that they love because of their latex allergy. They end up in areas that are less fulfilling and hence they get bored and leave the job while the hospital loses a potential great employee. This should not have to happen seeing that there are other alternatives such as being latex safe.
I understand that to make a facility latex safe is costly, but I think that if its done at other hospitals and it works well then all hospitals should adapt the principle. It may end up costing the same or more to put into place the ALAA recommendations than to create a latex safe hospital. It is fair to say that some action is being taken to protect the nurse, but much still needs to be done to ensure that the nurse is safe in order to practice safely.
Walking to an early morning breakfast event at the Association of periOperative
Registered Nurses (AORN) conference, held March 7-11, I kept thinking of my
friend, Lisa. Still recovering from a double mastectomy and reconstructive
surgery during her fight with breast cancer, she would often attend shows with
me in the past to cover events for our magazines. On March 9, I was attending
the launch of the Medline Pink Glove Dance Video Competition. As I walked into
the large gala room, it was flooded with pink lights and nearly 1,000 nurses were
getting ready to kick off the competition. I sat down at a table with nurses
from Boston, Kansas and Nebraska to eat my food, but we were soon all jumping
to our feet as we began to honor breast cancer survivors through the joy of
The Medline Pink Glove Dance is the only campaign to
unite nearly 200,000 healthcare professionals, patients, survivors and
communities to share hope for a cure and honor those affected by the disease.
Breast Cancer survivor and former “Dancing With the Stars” host Samantha Harris
danced side-by-side with the nurses and shared her personal cancer journey.
“I knew I was in the right place when I walked into
the Breast Center at St. John’s Hospital in Santa Monica, Calif. Nurses held my
hand, listened to me and I never felt alone,” Harris said at the event. “Cancer
had a chance to break me down but I was determined to fight back with strength
Nurses will be highlighting the very first Pink Glove Dance video, as well
as last year’s winner and other ones at www.advanceweb.com/nurses to
inspire you to challenge your colleagues to enter your dance moves. The
competition is running in its fifth year and includes the U.S., Canada and
Panama. To register, go to http://www.pinkglovedance.com/.
According to the American Cancer Society, 1 out of 8
women in the U.S. will develop breast cancer in their lifetime. I’m thankful
every day my friend, Lisa, is cancer free. With support from Medline, which has
donated more than $1.6 million to the National Breast Cancer Foundation, more
awareness of the disease will be able to be spread throughout the community to
help those numbers finally reach zero.