April 2008 - Posts

The Power of a Smile
April 29, 2008 9:19 AM by Lorettajo Kapinos

Sometimes the ER can become a hum-drum shift of pacifying angry people. Working in triage can feel more like being in the penalty box than any other place on earth. In 2003, our triage and waiting area was redesigned with large picture windows to increase Read More...

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Open Forum for Change
April 7, 2008 9:54 AM by Lorettajo Kapinos

I mentioned in a previous blog, "The RSV Blues ," the pediatric emergency department has had a very busy winter. The adult area is even worse. One day last month, we had over 90 patients registered and being cared for in our 31-bed unit. How can this Read More...

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