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Tales From an ED Nurse

Copay collection dilemma
August 19, 2009 10:43 AM by Lorettajo Kapinos
Most insurance companies require a copay for different types of appointments, including ER visits. This seems reasonable enough, and most of the rules, depending on the particular policy make sense. But now that the hospital I work in attempts to collect Read More...
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Saying "I'm sorry" should be okay.....
June 11, 2009 11:18 AM by Lorettajo Kapinos
I have seen a recent resurgence in the news about medical apologies. According to a recent article on MSNBC , Rhode Island is trying to join 27 other states that have passed laws forbidding an apology from a doctor to be used in a law suit against them. Read More...
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    Lorettajo Kapinos, BSN, RN
    Occupation: Registered Nurse
    Setting: Western Massachusetts
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