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March 2014 - Posts

Toni Talks about PT Today

‘We're All Gonna Need Physical Therapy Soon'
by Toni Patt
I spent last weekend at a horse show in San Antonio. Even though I had both show horses with me, there was still a lot of down time. Since everything is close quarters it's easy to overhear conversations. While I was waiting I was surprised to hear someone Read More...
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You Can't Discharge Her, the Family Will Complain
by Toni Patt
We've all had patients we've kept on caseload longer than necessary. Sometimes it's just one more day until discharge. I've occasionally kept patients on caseload because they wouldn't get out of bed unless I did it. When I worked in the ICU, I'd keep Read More...
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Are Groups the Answer?
by Toni Patt
One of the take-home messages from the APTA Combined Sections Meeting last month was that more therapy is better. I think everyone agrees with that. What we can't agree on, or even figure out for that matter, is how to squeeze more therapy into an already Read More...
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Customer Service
by Toni Patt
I don't think you can work in healthcare for any length of time without attending the mandatory customer service inservice. It usually includes a segment on making upset customers happy. In our case, that would be patients and families. One strategy is Read More...
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