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The Busy PT's Guide to Finding Balance

Small Efforts, Big Impact

Published August 19, 2008 11:04 AM by Janey Goude
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Do you ever feel like your efforts are insignificant? I do. In the grand scheme of life, sometimes I feel so small.  Then I learn of a story like Johnny's and I realize that I am only as insignificant as I choose to be.

Barbara Glanz encouraged her audience to build customer loyalty by putting their personal signature on the job.  Johnny, a nineteen year old grocery bagger with Down's Syndrome, rose to the challenge. He thought he'd make some memories for a few customers; instead, he transformed the store. 

Please take 3-1/4 minutes (I timed it) to watch the story. 

http://www.stservicemovie.com/ 

It will be the highlight of your day.

posted by Janey Goude
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4 comments
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Awesome! I'm going to show this to my son when he gets home from work. He works for a company that is all about great service and I think he would enjoy this and probably want to forward it to his boss.

Bonita August 21, 2008 10:16 AM

What an impact a simple, genuine thought can have! And how many ways we can touch our fellow man. Great story!

Ruth
Ruth August 20, 2008 4:48 PM
Lexington SC

What an inspiring clip.  It has added something special to my day.  Often as I go about my way, I see something pretty, perhaps a piece of jewelry, or clothing.  It might be anything.  Then I thought, often when people dress, they give thought to   what they are wearing, the color, style or accessory etc.  Most of the time, I don't know them, but I make a point of speaking with them to compliment them about it.  Why not?  It tells them someone has noticed.  One day after church, I was standing in the line at the deli counter waiting for my turn.  I had on what I though was a stunning dress (my sister had one just like it.)  A gentleman came close by me as he was exiting from the area and said in a low voice,  "What a lovely dress!"  I was stunned.  He kept walking in the direction he was headed in.  I do believe that was when I decided I wouldn't let another opportunity  pass without complimenting those I thought were attractive even when  I leave a restaurant, I tell them how delicious the food was and thank them.  I know we  get tired doing our services, but a little special thank you picks us up a bit, don't you think?

Tommie Osland August 20, 2008 1:28 PM
Lexington SC

What a beautiful story and a blessing to all who see it.  Thanks for sharing this with me today.  It touched my heart!
Amanda Dufries, Virtual Assistant August 20, 2008 10:44 AM
Lexington SC

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