November 2012 - Posts

Worker Confidentiality
by Janey Goude

We had just entered the wedding reception when a woman on the catering staff approached me with a tray of hors d'oeuvres. "Help yourself to these cheese and crackers," she offered politely. Then she decided to vent. "The bride and groom have asked us Read More...

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Twinkies and Insurance Companies
by Janey Goude

I've thought about all of the conventions my grandchildren may never know: newspapers, landline phones, records, books made of paper, and magazines -- to name a few. But never, not once, did I think my grandchildren might never taste a Twinkie. There Read More...

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What to Say and Not to Say
by Janey Goude

When speaking to someone who's experienced a crisis in which grief is the normal response, people are likely to say one of 100 common statements. Only 17 of those are helpful. 1 Have you ever had something terrible happen to you? Have you had a loved Read More...

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Election Humor
by Janey Goude

I've always been fascinated with ASL, the hearing-impaired culture. Growing up, I lived down the street from my cousin who was deaf. We always wanted her around when an altercation erupted on a televised Cincinnati Reds baseball game. She'd closely watch Read More...

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Avoid Sender's Remorse
by Janey Goude

Do you ever have email sender's remorse? You know, that boulder in the pit of your stomach that says, "Why, oh why, did you push that send button so swiftly? Why couldn't you have waited just one second?" Our world moves at warp speed. We're used to living Read More...

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