What's Your Rating?
Since there are sites that give a rating to hospitals, medical doctors and other health organizations, why couldn't there be one that rates therapists? Or better yet, a site where customers are encouraged to write in and compliment or complain about services rendered. There could be a brief questionnaire such as:
1. What is the name of your physical therapist?
2. Did you see a PT or PTA during your visits?
3. Were you seen individually or in a group?
4. Did a PT aide ever treat you?
5. Did the staff know you by name?
Then there could be a section where patients could write in and add details to their experience. I know some places think they give the absolute best care to every patient, and that may be true, but let the patients decide whether their experience was as great as we in therapy think it was.
Maybe even during the course of a patient's stay, he could access a computer to rate how well he is cared for by the therapy staff. And yes, there should be naming of names for those who do not provide the care that patients deserve. Would it be an eye-opener for some of us?