Going Beyond the Call of Duty
For today's post I wanted to reflect a bit on some of the different aspects of EI home care that are often a part of the job; however may not be within our scope of practice as a speech language pathologist. For example, this past week alone, I listened to a distraught mom share the devastating news regarding a close family friend who was recently in a very serious car accident. I helped another family write social work goals and contact the service coordinator to ensure that the family can get the services they need as soon as possible. I researched nonprofits and programs that offer free and discounted food for a family that cannot afford it. Last Christmas, my coworkers and I organized a toy and food collection for two families that were receiving EI services and did not have money for gifts and a Christmas dinner.
None of the above mentioned tasks are a part of my training as a speech therapist. However, in this job, we enter people's homes on a weekly basis and many times, we also enter their lives. We see and hear all sorts of information that may concern us, make us uncomfortable and call us to take action in ways that may not be in our job description.
I know that I am not alone in saying that sometimes in this job you just have to do what needs to be done. In addition, it's hard to work on speech and language if basic wants and needs are not addressed. For example, how do you address speech and language needs if the child is hungry, their diaper needs to be changed or they desperately need a bath? How can parents focus on and carry out the suggestions you offer when they are not sure if they can pay their bills and put food on the table? Issues such as these are a very realistic part of early intervention home care.
If you look at Abraham Maslow's hierarchy of needs, which he wrote in 1943 in a paper called "A Theory of Human Motivation", he discusses how certain needs must be met in order for a person to be motivated enough to focus on the next level of needs. The following link http://en.wikipedia.org/wiki/Maslow's_hierarchy_of_needs discusses all of these needs in more depth. At this time in my career, I see the truth of what Maslow has outlined in his hierarchy and the reality exists that sometimes we step out of our role to address the issues that cannot and should not be ignored.
Please share ways you have stepped out of your role to help a family in need.