Educating Future Sleep Managers
The other day I had to work part of a night shift with two of my technicians. We had a patient that may have needed a little extra care, and I felt that another person might help to run the study better. When I got home, I posted on Facebook how impressed I was with the technicians I worked with. They really understand that they're on the frontlines of our business and that patient care and a little extra time can make the sleep experience comfortable for patients.
The response I received on Facebook surprised me. Someone said they had rarely seen a manager be so supportive of their technicians. This made me think. Where do managers come from and why are they not more supportive of the technicians that work with them. I believe the problem is that we do not educate our leaders in leadership.
Most managers have moved up from being a technician to a manager. Others do not necessarily have a sleep background; they have a management background. So where do we learn the skills we need to become strong managers? Many new managers do not have the time or energy to go back to college, and even if they did, the classes may not offer the information they need to be the best leader.
I would like to see a mentoring program. I know if I had access to one when I first started, I would take advantage of it.
If there are any new managers out there who would like assistance with the transition from technician to manager, I would be more than happy to help. I would like to help those who feel overwhelmed with the new role and are not sure where to start to create a strong plan to move forward. I would love to see more sleep and respiratory departments grow and thrive. I cannot tell you I am the best manager, but I do know that sometimes a little outside support and education can go a long way.