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TenCare billing please help!!!

Last post 01-26-2014, 10:09 AM by Leighanne Paige. 0 replies.
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  •  01-26-2014, 10:09 AM

    TenCare billing please help!!!

    I am an administrator for a pediatric ST & recently added OT private practice in TN. Our typical client is TN Care (Medicade) We have been billing TN Care for ST services for years with no problems. Since we started OT services it has been one headache after another. We have done all the requirements such as submitting perscriptions, billing using correct codes and using the correct units. We use the direct porthole to TN Care to bill. However when we put our units in the system does not calculate all the units. We have been on the phone with three different people only to get three different answers. Is there anyone out there who does OT billing to TN Care willing to give us any advise???? Please help!