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A lot has been written on this topic. Here are the citations for the most pertinent ones for you:
Warner JL. Recentralizing phlebotomy back into the laboratory. Clin Leadersh Manag Rev. 2005 Jul 26;19(4):E3.
Southwick K. Back to the drawing board: hospitals rethink their phlebotomy staffing practices. CAPToday, February, 2001.
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