Joan, there are several online universities that offer Case Management certification. Kaplan, University of Pheonix and others. All vary in cost and content.

WELL SAID...............AMEN

From what I'm reading I don't believe any of you work in the nursng profession. It makes me very sad that you all seem to think this is a typical attitude with all nurses. Let me assure you, the nurses you speak of  are the exceptions. Most nurses do try to conduct themselve professionally. Also most nuses care very deeply for their patients ...