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  • Do You Work For a Bully?

    Remarkably, 54 million Americans have been bullied at some point in their careers, either peer to peer or from a boss. Writes author Sherri Gordon in About, “Many times people don’t even realize that their boss is bullying them. Instead, they falsely believe that their boss is just tough or pushes his workers to get results.” She lists verbal ...
    Posted to Stepwise Success (Weblog) on June 30, 2014
  • 8 Tips to Improve Your Conversational Effectiveness

      I am sure you have all heard the lament, “He/she just does not know how to talk to people.” As team members laboratorians have to interact with each other and convey information not only to fellow laboratorians (peers and supervisors) but to their customers outside the lab as well.   Managers, especially brand new ...
  • Managing Cross-Disciplinary Teams is a Required Skill

      Those of us in healthcare have worked in silos for so long it has become the norm. In fact we justify it by saying due to the complexity of our body of knowledge, others just will not understand. Physically and psychologically we are more comfortable sharing space and projects with colleagues who are like ...
  • Are You A High Performer?

    “He’s a talker,” a colleague once described one of his employees to me. “I’m lucky if I can get five hours a day out of him.” Time is money, and any time spent wasted while at work is a productivity hit. Forbes reports that most employees surf the Web at work, for example, wasting time on Facebook, LinkedIn, Amazon, Twitter, or ...
    Posted to Stepwise Success (Weblog) on May 28, 2014
  • Pushing Innovation

    The dictionary defines innovation as “something new or different introduced.” If your culture doesn’t encourage innovation but you have a great idea to improve your laboratory, what do you do? Employees learn to resist change because they are seldom empowered to initiate change themselves. Change is imposed from management as a “do it or else” ...
    Posted to Stepwise Success (Weblog) on April 2, 2014
  • There is a Great Need for More Useful MLS Research

      I love science! I always have and I always will. So when I asked recently to be a judge at a science fair at a local college, I immediately jumped at the request.  I was really impressed with the quality of the projects and the soundness of the research, the hypotheses proposed, and the findings.   There were ...
  • Glucose or HbA1c..Who you Gonna Call?

      I have the most instructive conversations with physicians and others outside of our profession. Some day I would like to write a book of such conversations and recommend its use as a discussion point for medical laboratory students. My friend the endocrinologist was gushing to me about how wonderful HbA1c is. “I no longer order ...
  • Never Discount the Power of One

      We seem to have lots to complain about in this profession: low pay, lack of recognition, a flat career ladder and encroachment on our scope of practice for starters. Next to pointing out our ills the runner up theme is the mantra things will not improve until “they” fix it. Who are they?   Depending on whom you ask, ...
  • Be SMART This Year

    A University of Scranton study lists the top three New Year’s resolutions: losing weight, getting organized, and spending less. Only 8% of the 45% of Americans who make resolutions achieve their goals. An article in The Wall Street Journal cites a British study concluding that 88% of resolutions end in failure, which, at least, is a tad more ...
    Posted to Stepwise Success (Weblog) on January 3, 2014
  • Sounds Like a Personal Problem to Me

      You might be familiar with the comeback, “Sounds like a personal problem to me.” That expression is usually used to quash a complaint or an excuse not living up to expectations. That expression came to mind recently.   The weather is usually mild in Atlanta where I live. However we had a steady two-week cold snap ...
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