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  • Pushing Innovation

    The dictionary defines innovation as “something new or different introduced.” If your culture doesn’t encourage innovation but you have a great idea to improve your laboratory, what do you do? Employees learn to resist change because they are seldom empowered to initiate change themselves. Change is imposed from management as a “do it or else” ...
    Posted to Stepwise Success (Weblog) on April 2, 2014
  • There is a Great Need for More Useful MLS Research

      I love science! I always have and I always will. So when I asked recently to be a judge at a science fair at a local college, I immediately jumped at the request.  I was really impressed with the quality of the projects and the soundness of the research, the hypotheses proposed, and the findings.   There were ...
  • Glucose or HbA1c..Who you Gonna Call?

      I have the most instructive conversations with physicians and others outside of our profession. Some day I would like to write a book of such conversations and recommend its use as a discussion point for medical laboratory students. My friend the endocrinologist was gushing to me about how wonderful HbA1c is. “I no longer order ...
  • Never Discount the Power of One

      We seem to have lots to complain about in this profession: low pay, lack of recognition, a flat career ladder and encroachment on our scope of practice for starters. Next to pointing out our ills the runner up theme is the mantra things will not improve until “they” fix it. Who are they?   Depending on whom you ask, ...
  • Be SMART This Year

    A University of Scranton study lists the top three New Year’s resolutions: losing weight, getting organized, and spending less. Only 8% of the 45% of Americans who make resolutions achieve their goals. An article in The Wall Street Journal cites a British study concluding that 88% of resolutions end in failure, which, at least, is a tad more ...
    Posted to Stepwise Success (Weblog) on January 3, 2014
  • Sounds Like a Personal Problem to Me

      You might be familiar with the comeback, “Sounds like a personal problem to me.” That expression is usually used to quash a complaint or an excuse not living up to expectations. That expression came to mind recently.   The weather is usually mild in Atlanta where I live. However we had a steady two-week cold snap ...
  • Make a Good First Impression: Lessons from Your Favorite Commercial

    In the last blog we discussed the importance of making a good favorable impression on a prospective employer;and  how to tailor your resume to deliver that oomph factor.  Once you have passed that first test and scored an interview, there is another hurdle: how to make  a good impression while facing the decision-makers. Malcolm ...
  • Back to Basics

    As a rookie manager I spent day after day looking at reports, figures, balance sheets, schedules, and meeting minutes. Whatever time I had left went to running or attending meetings. This was a stressful, difficult, and thankless adjustment where benign mentors quickly became impatient taskmasters. Then one day I worked the bench in blood bank ...
    Posted to Stepwise Success (Weblog) on July 24, 2013
  • Importance of Effective Onboarding

    A few years ago I was part of a team appointed by a national hospital company to study and make recommendations for staff retention. The organization had a horrendous record for turnover; in fact in some key areas like nursing assistants the turnover rate was 40 percent! Such a high rate was untenable because of its cost to the organization, but ...
  • The Power of Mornings

      I am just not a morning person. I decided a long time ago that my ideal job would be that of a stage actor, working at night, relaxing leisurely after work, going to bed way after midnight and then sleeping in the following morning. Most of us do not have that luxury, however, and we struggle with getting enough hours in a day. It is a ...
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