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In a medical office setting, the general office staff is
often part of the de facto laboratory operation due to their responsibilities
related to initially seeing and communicating with patients. This includes the
intake and update of patient information, test ordering, specimen acquisition,
labeling and initial handling, as well as ...
The impact of Millennials’ interpretations and expectations
of quality service from the healthcare profession in general—and laboratories
in particular—continues to grow with each passing year. Now the largest
generation demographically, Millennials are coming of age and gradually
assuming their rightful place as both mass consumers and ...
There is always so much to be done. Today's
society is so fast-moving that it’s hard to accomplish every single thing on a day’s
agenda. Working in the laboratory, we know that emergencies happen, stats keep coming in, instruments
act up, and colleagues call out. It’s agreed we are expected to do more and
more with less ...
few months ago I went to the doctor with a friend. The nice young lady taking my friend’s vitals and medical history introduced
herself as “Dr. O’s nurse”. I noticed her name badge read “RMA”- registered
medical assistant. She was professional, competent and very friendly, but I
wondered why she would represent herself as a ...
profession ages and many of us lumber towards retirement, it is often hard to
be optimistic. Many are burnt out and never miss an opportunity to tell those
just entering the profession what a mistake they are making.
social media quite a bit, partially to feel the pulse of fellow professionals.
I am especially ...
Clinical laboratorians sometimes complain,
“Well, they didn’t ask the lab!” As someone who has held administrative positions outside the laboratory, I noticed very quickly that the lab was not present at the table for many decisions. Having come from the lab, I was not totally surprised.
What really shocked me, however, ...
other professionals and interest groups medical laboratorians like to network
and share challenges and wisdom with their colleagues. Social media has made
sharing easier by developing professional websites and discussion groups.
Very often the emphasis is on the “how” and “why” of clinical
skills. Sometimes there is ...
It is a well-known fact by now that most laboratory errors
occur in the pre- and post-analytic phases of testing and that these errors can
have a significant impact on patient care. Often, these activities do not occur
within the physical confines of the laboratory, but in other locations—often by
personnel not directly managed by the ...
Sometimes, you have the good fortune to find qualified staff
within a short time to replace those who have left, minimizing the disruption
to your daily routine. More often than not, it takes a while to find the
“right” person for your lab. In the meantime, the remaining techs have to take
on extra shifts, work in other specialties or take on ...
AACC recently issued a position statement on personalized medicine(PM). Much
has been written about the emergence of a more individualized approach to
medicine. Patients often present with
a variety of symptoms for the same disease and react differently to the same
laboratory will play an ...