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  • Building Effective Educational Outreach

    In a medical office setting, the general office staff is often part of the de facto laboratory operation due to their responsibilities related to initially seeing and communicating with patients. This includes the intake and update of patient information, test ordering, specimen acquisition, labeling and initial handling, as well as ...
    Posted to CRI Lab Quality Advisor (Weblog) on September 21, 2016
  • Millennials Redefine Quality

    The impact of Millennials’ interpretations and expectations of quality service from the healthcare profession in general—and laboratories in particular—continues to grow with each passing year. Now the largest generation demographically, Millennials are coming of age and gradually assuming their rightful place as both mass consumers and ...
    Posted to CRI Lab Quality Advisor (Weblog) on August 31, 2016
  • Work Smarter Not Harder or Longer

     There is always so much to be done. Today's society is so fast-moving that it’s hard to accomplish every single thing on a day’s agenda. Working in the laboratory, we know that emergencies happen, stats keep coming in, instruments act up, and colleagues call out. It’s agreed we are expected to do more and more with less ...
  • CMS Says Nurses Can Perform High Complexity Tests

    The Centers for Medicare and Medicaid Services (CMS) recently published a memo that it sent to CLIA inspectors on how to interpret educational requirements. CLIA had always specified the minimum educational requirements for individuals performing laboratory tests.    In recent years there has been quite a  strong ...
  • What We Could Learn from Pharmacists

      I know our profession is unique and cannot be identically modeled off any other profession. However in both my personal and professional lives I often try to learn lessons and draw parallels from observations around me.   I have been in this profession for more years than many of my readers have been alive. I have ...
  • Justifying Staff

    These days it’s all about shortages. Shortages of techs, shortages of patients, and shortages of money. In small hospitals there are fewer of us working with fewer patients for less money. Those who are working are older than the average worker, are wondering who is replacing them, and are tired of hearing about doing more with less when new ...
    Posted to Stepwise Success (Weblog) on May 31, 2016
  • Representing all laboratorians as “lab techs” hurts the profession

    A few months ago I went to the doctor with a friend.  The nice young lady taking my friend’s vitals and medical history introduced herself as “Dr. O’s nurse”. I noticed her name badge read “RMA”- registered medical assistant. She was professional, competent and very friendly, but I wondered why she would represent herself as a ...
  • Empowering the Profession

    This blog post was written by Kate Bortz, editorial assistant at ADVANCE and the on-site correspondent for AOTA 2016.  The AOTA Annual Conference and Expo officially kicked of on Thursday night with a welcome address from AOTA President Ginny Stoffel. This address, which consisted of updates from AOTA, achievements earned by practitioners ...
    Posted to ADVANCE Outlook: OT (Weblog) on April 11, 2016
  • New Laboratorian Excited About Profession

    As our profession ages and many of us lumber towards retirement, it is often hard to be optimistic. Many are burnt out and never miss an opportunity to tell those just entering the profession what a mistake they are making. I monitor social media quite a bit, partially to feel the pulse of fellow professionals. I am especially ...
  • It Blew Her Mind

    A client recently took my advice and watched The Shadow Effect. It would be an understatement to say it impacted her. ­­­­­ She said, ''It blew my mind. This might sound strange, but I felt a shift in energy.'' It maes perfect sense, and here is why: the documentary includes many empowering metaphors, but my favorite is ...
    Posted to Energizing Healthcare (Weblog) on March 23, 2016
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