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Showing page 1 of 15 (149 total posts)
  • Building Effective Educational Outreach

    In a medical office setting, the general office staff is often part of the de facto laboratory operation due to their responsibilities related to initially seeing and communicating with patients. This includes the intake and update of patient information, test ordering, specimen acquisition, labeling and initial handling, as well as ...
    Posted to CRI Lab Quality Advisor (Weblog) on September 21, 2016
  • Millennials Redefine Quality

    The impact of Millennials’ interpretations and expectations of quality service from the healthcare profession in general—and laboratories in particular—continues to grow with each passing year. Now the largest generation demographically, Millennials are coming of age and gradually assuming their rightful place as both mass consumers and ...
    Posted to CRI Lab Quality Advisor (Weblog) on August 31, 2016
  • The Joys of Shopping

    Change is constant, especially in laboratory medicine. Monoclonal antibody assays changed latex agglutination kits; discrete random-assay analyzers changed batch testing; point of care instruments are refocusing core laboratory testing. These days, leaving the field for more than a few years almost guarantees learning some areas all over again. ...
    Posted to Stepwise Success (Weblog) on July 29, 2016
  • Value-Based Mobile Technology

    Two powerful forces have converged to change the practice of laboratory medicine in ways never imagined a generation ago. These twin forces are the movement to value-based healthcare from the fee-for-service model and the rapid development of mobile technology, allowing for continuous healthcare monitoring of patients beyond the clinical ...
    Posted to CRI Lab Quality Advisor (Weblog) on June 22, 2016
  • Do Doctors Read Comments?

    Laboratories add comments to reports, some of which are informative e.g. CRITICAL VALUE REPEATED and others that are interpretive e.g. explaining the meaning and utility of the MDRD estimated GFR equation. It is the latter that brought me to this current question. Most doctors have little or no idea how results are generated. I think they ...
    Posted to Stepwise Success (Weblog) on June 18, 2016
  • Slide Review or Manual Diff?

    The CPT code 85004 (Blood count; automated differential WBC count) has many variations, each of which is charged instead of 85004 and including the work. These codes can be distinguished in the CPT code book, because they are indented. Examples: 85007 (blood smear, microscopic examination with manual differential WBC count) 85008 (blood ...
    Posted to Stepwise Success (Weblog) on May 18, 2016
  • Is PCR Ready for Small Labs?

    What is true for big labs eventually becomes true for small labs, mostly because volume discounts drive affordability. This is most recently true for PCR, a technology that has arrived in small laboratories for two platforms, the Meridian Illumigene and Nanosphere Verigene. But is PCR ready for small labs? I’m intrigued by this technology, and I ...
    Posted to Stepwise Success (Weblog) on May 2, 2016
  • Limit Input

    One of the oft-quoted nuggets in The Elements of Style is “omit needless words.” I’ve seen this rule praised and criticized with equal fervor. As a writer, pruning and trimming prose seems like a necessary path to clarity for the reader. It is also intensely personal and driven by one’s own style. But in general, it’s a good rule of thumb. If it ...
    Posted to Stepwise Success (Weblog) on April 13, 2016
  • Has Your Customer Service Kept Up?

    When we discuss all the changes that laboratories have to deal with—from technical and regulatory to evolving views of healthcare delivery and service expectations—we must include how these affect customer service. Customer service is involved in every phase of the laboratory operation; it is the face of the laboratory and, thus, reflects ...
    Posted to CRI Lab Quality Advisor (Weblog) on April 11, 2016
  • Simplify Urinalysis

    Urinalysis is one of the simpler screening tests laboratories perform. Modern dipstick readers have standardized and simplified the chemical analysis of urine. But what about the microscopic? Shouldn’t that also be simplified? Beckman Coulter and Sysmex offer instrumentation that performs cell counting. For many if not most labs, urine sediment ...
    Posted to Stepwise Success (Weblog) on March 25, 2016
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