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  • Mobile Technology in Critical Value Reporting

    One of the key areas of laboratory-to-physician communication is the reporting of critical values. Since regulators and accreditation organizations define critical values as abnormal test results that are potentially life-threatening and require a rapid response from caregivers, any steps taken to improve this process impacts the quality of ...
    Posted to CRI Lab Quality Advisor (Weblog) on October 17, 2016
  • What’s in it for Me?

    Lately, there has been a lot of talk about the importance of professional organizations on lab social media pages in response to CMS saying that nurses can perform high complexity tests. It seems to me that there is a lot of confusion about how professional organizations work. People are concerned that nurses will always out lobby us on issues ...
    Posted to New to the Lab (Weblog) on August 24, 2016
  • CMS Says Nurses Can Perform High Complexity Tests

    The Centers for Medicare and Medicaid Services (CMS) recently published a memo that it sent to CLIA inspectors on how to interpret educational requirements. CLIA had always specified the minimum educational requirements for individuals performing laboratory tests.    In recent years there has been quite a  strong ...
  • IQCP: Bridging QC and QA

    It appears that there is still some confusion among laboratory personnel in differentiating QC from QA, and that this uncertainty has been compounded by the introduction and implementation of the Individualized Quality Control Plan (IQCP). These are different concepts, and it is important to understand these differences—both from the ...
    Posted to CRI Lab Quality Advisor (Weblog) on May 11, 2016
  • More Than Just a Number

    To work in the clinical laboratory profession is to be someone that upholds the highest standards of quality and patient safety, right? I think the majority of my colleagues would agree with that. Working in our profession, we do have the ability to say honestly that we save lives every day, but there is something about that statement ...
    Posted to New to the Lab (Weblog) on May 2, 2016
  • Has Your Customer Service Kept Up?

    When we discuss all the changes that laboratories have to deal with—from technical and regulatory to evolving views of healthcare delivery and service expectations—we must include how these affect customer service. Customer service is involved in every phase of the laboratory operation; it is the face of the laboratory and, thus, reflects ...
    Posted to CRI Lab Quality Advisor (Weblog) on April 11, 2016
  • Consequences of Flint’s Water Crisis, Part 2

    A major challenge facing the Flint community in years to come will be identifying which children are at the highest risk of contamination-related problems and determining all future evidence of injury. This will be critical because, even after lead exposure stops, the effects could last for years—or can even become permanent. Making future ...
    Posted to ADVANCE Discourse: Lab (Weblog) on March 16, 2016
  • Consequences of Flint’s Water Crisis, Part 1

    No one expects having to fear consumption of their local water supply. Yet residents of Flint, Mich., are currently experiencing just that due to the city’s self-induced water crisis. After dangerous amounts of lead were found in Flint’s drinking water, a state of emergency for the area was declared. This water crisis stems from the city ...
    Posted to ADVANCE Discourse: Lab (Weblog) on February 17, 2016
  • Theranos Under Regulatory Microscope

    Theranos has been in the news and has garnered both bouquets and brickbats because of its proprietary technology as well as its business model. This company started by wunderkind Elizabeth Holmes and valued in the billions uses small samples of blood (often from a fingerstick) and runs tests on its own proprietary instrument. The value ...
  • Are You Ready for ICD-10?

    Come October 1st, 2015 Medicare will only accept claims (with a date of service on or after October 1, 2015) if they have a valid ICD-10 code. Is your lab ready to meet that directive?   Clinical laboratories are required to submit accurate and complete diagnosis codes in electronic and paper claims to third party payers. ...
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